I don't use PCAnywhere, as I have physical access to my cf server.  I'm not
sure what effect that will have on what you need to do and if it has
anything to do with you error message.  Do you have physical access to the
coldfusion box?  If you're logging into remote machine with PCAnywhere, it
may be that your user account on the remote machine doesn't have the
appropriate administrator rights, and you need administrator access to be
able to assign the appropriate rights to the folders.  If you do have admin
rights you might be getting the same error because the CF services are still
running and thus have tied up access to the directories.

What I meant by stopping all the coldfusion services is actually stopping
the coldfusion services running under NT (see "services" on the Windows
Control Panel) on the server.  If they're running then they might take
control of directories or resources to which you need to make changes.

In any event, if you have access to the server or are in contact with the
machine's administrator, this is what needs to be done (I'm trying to
remember the NT4 specific stuff.  I'm running Win2K):

-Log in under an account with full administrator privileges;
-Open the Control Panel and Select "Services";
-Highlight "Cold Fusion Application Server" and select Stop;
-Do the same for "Cold Fusion Executive" and "Cold Fusion RDS";
-Under Windows Explorer, open the properties for first folder in question
and go to the security Tab.
-Select Permissions.  Click "Add" and highlight "SYSTEM".  You might have to
click the "Show Users"  button to get SYSTEM to show on the list;
-Select Full Control for the type of access;
-Click OK;
-You can leave "Everyone" for now, unless someone else on the list thinks
that's not wise;
-Go to each folder in turn and do the same.

There's something I also missed on your original message:
SMTP server replied "No connection to mail server."
With a ping or nslookup from the coldfusion server, double check both the IP
and DNS of the mail server you're using.  On the mail settings in the
ColdFusion Administrator, click "Verify" to make sure CF can see the mail
server.  Also, contact whoever is in charge of the mail server to make sure
it is up and running.  Using the IP is probably a good idea, since the cf
system won't have to do a name lookup each time.  Beyond that, make sure
that your TCP/IP settings are correct.

Hope this helps.

Christopher McGuckin
DynCorp I&ET, Inc.
(703) 264-9247
"A computer lets you make more mistakes faster than any invention in human
history, with the possible exceptions of handguns and tequila".
-Mitch Ratcliffe

Christopher McGuckin
DynCorp I&ET, Inc.
(703) 264-9247
"Outside of a dog, a book is man's best friend.  Inside of a dog it's too
dark to read".
-Groucho Marx


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 04, 2001 6:00 PM
To: CF-Talk
Subject: Re: CFMail Problems, please HELP !


Hi Christopher,

Thank you very much for your reply!

I checked the permissions for on all the subfolders in  D:\CFUSION\MAIL\,
including undelivr, spool and logs. The permissions are all assigned as
"Everyone /full control". Should I remove that and add "System/ Full
Control"? When I tried to add System with full control to SPOOL folder I got
the following error message: "unable to set the attribute for SPOOL".

There is no 0 KB files in any of the folders.

When you said "Just make sure you stop the all the coldfusion services
first." , do you mean to stop the coldfusion server?
Should I re-start my PCAnywhere after I make all these changes?

CF server 4.5 Professional edition on NT4

Thank you again!!!

Ming Lu

----- Original Message -----
From: McGuckin, Chris <[EMAIL PROTECTED]>
To: CF-Talk <[EMAIL PROTECTED]>
Sent: Wednesday, April 04, 2001 10:52 AM
Subject: RE: CFMail Problems, please HELP !


> Double check the permissions that are set on all the subfolders in
> D:\CFUSION\MAIL\, including undelivr and spool.  Make sure SYSTEM is
> assigned full control rights to those directories.  Also, make sure there
> are no 0 (zero) KB mail files in the directories.  I was receiving the
same
> error as you and once I reset the directory permissions and removed the 0
KB
> files the problems never resurfaced.  Just make sure you stop the all the
> coldfusion services first.
>
>
>
> Christopher McGuckin
> DynCorp I&ET, Inc.
> (703) 264-9247
> "Outside of a dog, a book is man's best friend.  Inside of a dog it's too
> dark to read".
> -Groucho Marx
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, April 04, 2001 4:13 PM
> To: CF-Talk
> Subject: CFMail Problems, please HELP !
>
>
> Dear Lawrence,
>
> I am having the same CFMail problem as you had before ( I read your e-mail
> posted on Allaire dated on May 2, 2000).
> Error messages I got:
>
> SMTP server replied"Internal error: Pending mail operations must be
> completed." Moved file to: \CFUSION\MAIL\undelivr\11B8.cfmail."
>
> "Failed to send the spooled mail file, D:\CFUSION\MAIL\spool\1132.cfmail.
> SMTP server replied "No connection to mail server." Moved file to
> D:\CFUSION\MAIL\undelivr\\1133.cfmail."
>
>
> After I re-booted PCAnywhere and moved all messages from Udelivr folder to
> Spool folder, it started to send e-mail again. But after I upgraded my
> MailMax from Version 3.0 to 4.6, I have all the e-mails sitting in the
> Udelivr folder and they couldn't be sent out even though I tried the same
> trick. I changed the Mail server setting in the Coldfusion administrator
> from IP to real mail server name, it still not working.
>
> Any idea to fix this problem would be greatly appreciated. Thank you very
> much.
>
> Ming Lu
> Phone: 508-647-5151
> [EMAIL PROTECTED]
>
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