Hi Christopher,

Thank you so much for spending your time to give me great help!

It worked with your suggestions after I upgraded the Coldfusion server from
4.5 to 4.5.1 (Professional version).

Thanks again and have a nice day!

Ming
----- Original Message -----
From: McGuckin, Chris <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 04, 2001 12:53 PM
Subject: RE: CFMail Problems, please HELP !


> I don't use PCAnywhere, as I have physical access to my cf server.  I'm
not
> sure what effect that will have on what you need to do and if it has
> anything to do with you error message.  Do you have physical access to the
> coldfusion box?  If you're logging into remote machine with PCAnywhere, it
> may be that your user account on the remote machine doesn't have the
> appropriate administrator rights, and you need administrator access to be
> able to assign the appropriate rights to the folders.  If you do have
admin
> rights you might be getting the same error because the CF services are
still
> running and thus have tied up access to the directories.
>
> What I meant by stopping all the coldfusion services is actually stopping
> the coldfusion services running under NT (see "services" on the Windows
> Control Panel) on the server.  If they're running then they might take
> control of directories or resources to which you need to make changes.
>
> In any event, if you have access to the server or are in contact with the
> machine's administrator, this is what needs to be done (I'm trying to
> remember the NT4 specific stuff.  I'm running Win2K):
>
> -Log in under an account with full administrator privileges;
> -Open the Control Panel and Select "Services";
> -Highlight "Cold Fusion Application Server" and select Stop;
> -Do the same for "Cold Fusion Executive" and "Cold Fusion RDS";
> -Under Windows Explorer, open the properties for first folder in question
> and go to the security Tab.
> -Select Permissions.  Click "Add" and highlight "SYSTEM".  You might have
to
> click the "Show Users"  button to get SYSTEM to show on the list;
> -Select Full Control for the type of access;
> -Click OK;
> -You can leave "Everyone" for now, unless someone else on the list thinks
> that's not wise;
> -Go to each folder in turn and do the same.
>
> There's something I also missed on your original message:
> SMTP server replied "No connection to mail server."
> With a ping or nslookup from the coldfusion server, double check both the
IP
> and DNS of the mail server you're using.  On the mail settings in the
> ColdFusion Administrator, click "Verify" to make sure CF can see the mail
> server.  Also, contact whoever is in charge of the mail server to make
sure
> it is up and running.  Using the IP is probably a good idea, since the cf
> system won't have to do a name lookup each time.  Beyond that, make sure
> that your TCP/IP settings are correct.
>
> Hope this helps.
>
> Christopher McGuckin
> DynCorp I&ET, Inc.
> (703) 264-9247
> "A computer lets you make more mistakes faster than any invention in human
> history, with the possible exceptions of handguns and tequila".
> -Mitch Ratcliffe
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, April 04, 2001 6:00 PM
> To: [EMAIL PROTECTED]
> Cc: McGuckin, Chris
> Subject: Re: CFMail Problems, please HELP !
>
>
> Hi Christopher,
>
> Thank you very much for your reply!
>
> I checked the permissions for on all the subfolders in  D:\CFUSION\MAIL\,
> including undelivr, spool and logs. The permissions are all assigned as
> "Everyone /full control". Should I remove that and add "System/ Full
> Control"? When I tried to add System with full control to SPOOL folder I
got
> the following error message: "unable to set the attribute for SPOOL".
>
> There is no 0 KB files in any of the folders.
>
> When you said "Just make sure you stop the all the coldfusion services
> first." , do you mean to stop the coldfusion server?
> Should I re-start my PCAnywhere after I make all these changes?
>
> CF server 4.5 Professional edition on NT4
>
> Thank you again!!!
>
> Ming Lu
>
> ----- Original Message -----
> From: McGuckin, Chris <[EMAIL PROTECTED]>
> To: CF-Talk <[EMAIL PROTECTED]>
> Sent: Wednesday, April 04, 2001 10:52 AM
> Subject: RE: CFMail Problems, please HELP !
>
>
> > Double check the permissions that are set on all the subfolders in
> > D:\CFUSION\MAIL\, including undelivr and spool.  Make sure SYSTEM is
> > assigned full control rights to those directories.  Also, make sure
there
> > are no 0 (zero) KB mail files in the directories.  I was receiving the
> same
> > error as you and once I reset the directory permissions and removed the
0
> KB
> > files the problems never resurfaced.  Just make sure you stop the all
the
> > coldfusion services first.
> >
> >
> >
> > Christopher McGuckin
> > DynCorp I&ET, Inc.
> > (703) 264-9247
> > "Outside of a dog, a book is man's best friend.  Inside of a dog it's
too
> > dark to read".
> > -Groucho Marx
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > Sent: Wednesday, April 04, 2001 4:13 PM
> > To: CF-Talk
> > Subject: CFMail Problems, please HELP !
> >
> >
> > Dear Lawrence,
> >
> > I am having the same CFMail problem as you had before ( I read your
e-mail
> > posted on Allaire dated on May 2, 2000).
> > Error messages I got:
> >
> > SMTP server replied"Internal error: Pending mail operations must be
> > completed." Moved file to: \CFUSION\MAIL\undelivr\11B8.cfmail."
> >
> > "Failed to send the spooled mail file,
D:\CFUSION\MAIL\spool\1132.cfmail.
> > SMTP server replied "No connection to mail server." Moved file to
> > D:\CFUSION\MAIL\undelivr\\1133.cfmail."
> >
> >
> > After I re-booted PCAnywhere and moved all messages from Udelivr folder
to
> > Spool folder, it started to send e-mail again. But after I upgraded my
> > MailMax from Version 3.0 to 4.6, I have all the e-mails sitting in the
> > Udelivr folder and they couldn't be sent out even though I tried the
same
> > trick. I changed the Mail server setting in the Coldfusion administrator
> > from IP to real mail server name, it still not working.
> >
> > Any idea to fix this problem would be greatly appreciated. Thank you
very
> > much.
> >
> > Ming Lu
> > Phone: 508-647-5151
> > [EMAIL PROTECTED]
> >
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