I've not seen Trillian yet, but if you use ICQ you'll have a history of messages that you can save to files. That's probably a handy feature for customer service purposes.
Bonnie E. Betts [EMAIL PROTECTED] www.bettsIT.com ----- Original Message ----- From: "Tony Schreiber" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Friday, June 21, 2002 10:43 AM Subject: RE: SOT: Live Chat (Customer Service) > I've been thinking of that. I use Trillian, so I could use any of those... > Hmm. > > > Why not just use AIM or Yahoo Messenger. YahooMessenger, I believe has an > > "Online/Not Online" type feature set... plus, you can use it to leave > > messages to a person's yahoo email account if he or she is not there. > > > > -- jon > > > > ------------- > > jon roig > > senior manager, online production > > epilepsy foundation > > phone: 215.850.0710 > > site: http://www.epilepsyfoundation.org > > email: [EMAIL PROTECTED] > > > > > > -----Original Message----- > > From: Tony Schreiber [mailto:[EMAIL PROTECTED]] > > Sent: Friday, June 21, 2002 1:25 PM > > To: CF-Talk > > Subject: Re: SOT: Live Chat (Customer Service) > > > > > > Hey, I made SMB open-source. That means I can ask for other stuff for > > free. Doesn't it? ;) > > > > > Free... bah... everyone wants things for free. ;P ;) Build your own! :) > > > > > > On Fri, 21 Jun 2002, Tony Schreiber wrote: > > > > > > > Oh, let me add that I'm looking first for a free solution. ;p > > > > > > > > Humanclick (er, LivePerson) looks awesome, but I have no idea how much > > it > > > > costs. > > > > > > > > > Any recommendations for a live customer service chat service or > > > > > application? CF-based or not? > > > > > > > > > > > > > > > > Tony Schreiber, Senior Partner Man and Machine, Limited > > > > mailto:[EMAIL PROTECTED] http://www.technocraft.com > > > > > > > > > > -- > > > ============================================================ > > > Todd Rafferty ([EMAIL PROTECTED]) - http://www.web-rat.com/ | > > > Team Macromedia Volunteer for ColdFusion | > > > http://www.macromedia.com/support/forums/team_macromedia/ | > > > http://www.flashCFM.com/ - webRat (Moderator) | > > > http://www.ultrashock.com/ - webRat (Back-end Moderator) | > > > ============================================================ > > > > > > > > > > > ______________________________________________________________________ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
