Trillian is a mutli-network IM client. Works with ICQ, AIM, Yahoo, MSN
and even IRC....

> I've not seen Trillian yet, but if you use ICQ you'll have a history of
> messages that you can save to files.  That's probably a handy feature for
> customer service purposes.
>
> Bonnie E. Betts
> [EMAIL PROTECTED]
> www.bettsIT.com
>
>
> ----- Original Message -----
> From: "Tony Schreiber" <[EMAIL PROTECTED]>
> To: "CF-Talk" <[EMAIL PROTECTED]>
> Sent: Friday, June 21, 2002 10:43 AM
> Subject: RE: SOT: Live Chat (Customer Service)
>
>
> > I've been thinking of that. I use Trillian, so I could use any of those...
> > Hmm.
> >
> > > Why not just use AIM or Yahoo Messenger. YahooMessenger, I believe has
> an
> > > "Online/Not Online" type feature set... plus, you can use it to leave
> > > messages to a person's yahoo email account if he or she is not there.
> > >
> > > -- jon
> > >
> > > -------------
> > > jon roig
> > > senior manager, online production
> > > epilepsy foundation
> > > phone: 215.850.0710
> > > site:  http://www.epilepsyfoundation.org
> > > email: [EMAIL PROTECTED]
> > >
> > >
> > > -----Original Message-----
> > > From: Tony Schreiber [mailto:[EMAIL PROTECTED]]
> > > Sent: Friday, June 21, 2002 1:25 PM
> > > To: CF-Talk
> > > Subject: Re: SOT: Live Chat (Customer Service)
> > >
> > >
> > > Hey, I made SMB open-source. That means I can ask for other stuff for
> > > free. Doesn't it? ;)
> > >
> > > > Free... bah... everyone wants things for free. ;P ;)  Build your own!
> :)
> > > >
> > > > On Fri, 21 Jun 2002, Tony Schreiber wrote:
> > > >
> > > > > Oh, let me add that I'm looking first for a free solution. ;p
> > > > >
> > > > > Humanclick (er, LivePerson) looks awesome, but I have no idea how
> much
> > > it
> > > > > costs.
> > > > >
> > > > > > Any recommendations for a live customer service chat service or
> > > > > > application? CF-based or not?
> > > > >
> > > > >
> > > > >
> > > > > Tony Schreiber, Senior Partner                  Man and Machine,
> Limited
> > > > > mailto:[EMAIL PROTECTED]
> http://www.technocraft.com
> > > > >
> > > >
> > > > --
> > > > ============================================================
> > > > Todd Rafferty ([EMAIL PROTECTED]) - http://www.web-rat.com/ |
> > > >         Team Macromedia Volunteer for ColdFusion           |
> > > > http://www.macromedia.com/support/forums/team_macromedia/  |
> > > > http://www.flashCFM.com/   - webRat (Moderator)            |
> > > > http://www.ultrashock.com/ - webRat (Back-end Moderator)   |
> > > > ============================================================
> > > >
> > > >
> > >
> > >
> >
> 
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