The Java Developers Journal issue for this month discusses interfacing AIM with Java but also why AOL blocks places like Trillian and what they do to get around it, it is pretty interesting. Check it out:
http://tinyclick.com/?UCYQFS HTH, Jim Vosika http://TinyClick.Com -----Original Message----- From: Bryan Stevenson [mailto:[EMAIL PROTECTED]] Sent: Monday, June 24, 2002 9:43 AM To: CF-Talk Subject: Re: SOT: Live Chat (Customer Service) and don't forget that AOL blocks Trillian quite often (and MSN does sometimes as well) ;-) Bryan Stevenson B.Comm. VP & Director of E-Commerce Development Electric Edge Systems Group Inc. t. 250.920.8830 e. [EMAIL PROTECTED] --------------------------------------------------------- Macromedia Associate Partner www.macromedia.com --------------------------------------------------------- Vancouver Island ColdFusion Users Group Founder & Director www.cfug-vancouverisland.com ----- Original Message ----- From: "Tony Schreiber" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Monday, June 24, 2002 7:29 AM Subject: Re: SOT: Live Chat (Customer Service) > Trillian is a mutli-network IM client. Works with ICQ, AIM, Yahoo, MSN > and even IRC.... > > > I've not seen Trillian yet, but if you use ICQ you'll have a history of > > messages that you can save to files. That's probably a handy feature for > > customer service purposes. > > > > Bonnie E. Betts > > [EMAIL PROTECTED] > > www.bettsIT.com > > > > > > ----- Original Message ----- > > From: "Tony Schreiber" <[EMAIL PROTECTED]> > > To: "CF-Talk" <[EMAIL PROTECTED]> > > Sent: Friday, June 21, 2002 10:43 AM > > Subject: RE: SOT: Live Chat (Customer Service) > > > > > > > I've been thinking of that. I use Trillian, so I could use any of those... > > > Hmm. > > > > > > > Why not just use AIM or Yahoo Messenger. YahooMessenger, I believe has > > an > > > > "Online/Not Online" type feature set... plus, you can use it to leave > > > > messages to a person's yahoo email account if he or she is not there. > > > > > > > > -- jon > > > > > > > > ------------- > > > > jon roig > > > > senior manager, online production > > > > epilepsy foundation > > > > phone: 215.850.0710 > > > > site: http://www.epilepsyfoundation.org > > > > email: [EMAIL PROTECTED] > > > > > > > > > > > > -----Original Message----- > > > > From: Tony Schreiber [mailto:[EMAIL PROTECTED]] > > > > Sent: Friday, June 21, 2002 1:25 PM > > > > To: CF-Talk > > > > Subject: Re: SOT: Live Chat (Customer Service) > > > > > > > > > > > > Hey, I made SMB open-source. That means I can ask for other stuff for > > > > free. Doesn't it? ;) > > > > > > > > > Free... bah... everyone wants things for free. ;P ;) Build your own! > > :) > > > > > > > > > > On Fri, 21 Jun 2002, Tony Schreiber wrote: > > > > > > > > > > > Oh, let me add that I'm looking first for a free solution. ;p > > > > > > > > > > > > Humanclick (er, LivePerson) looks awesome, but I have no idea how > > much > > > > it > > > > > > costs. > > > > > > > > > > > > > Any recommendations for a live customer service chat service or > > > > > > > application? CF-based or not? > > > > > > > > > > > > > > > > > > > > > > > > Tony Schreiber, Senior Partner Man and Machine, > > Limited > > > > > > mailto:[EMAIL PROTECTED] > > http://www.technocraft.com > > > > > > > > > > > > > > > > -- > > > > > ============================================================ > > > > > Todd Rafferty ([EMAIL PROTECTED]) - http://www.web-rat.com/ | > > > > > Team Macromedia Volunteer for ColdFusion | > > > > > http://www.macromedia.com/support/forums/team_macromedia/ | > > > > > http://www.flashCFM.com/ - webRat (Moderator) | > > > > > http://www.ultrashock.com/ - webRat (Back-end Moderator) | > > > > > ============================================================ > > > > > > > > > > > > > > > > > > > > > > > > ______________________________________________________________________ Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists

