The Java Developers Journal issue for this month discusses interfacing
AIM with Java but also why AOL blocks places like Trillian and what they
do to get around it, it is pretty interesting. Check it out:

http://tinyclick.com/?UCYQFS

HTH, 
Jim Vosika
http://TinyClick.Com


-----Original Message-----
From: Bryan Stevenson [mailto:[EMAIL PROTECTED]] 
Sent: Monday, June 24, 2002 9:43 AM
To: CF-Talk
Subject: Re: SOT: Live Chat (Customer Service)

and don't forget that AOL blocks Trillian quite often (and MSN does
sometimes as well) ;-)

Bryan Stevenson B.Comm.
VP & Director of E-Commerce Development
Electric Edge Systems Group Inc.
t. 250.920.8830
e. [EMAIL PROTECTED]

---------------------------------------------------------
Macromedia Associate Partner
www.macromedia.com
---------------------------------------------------------
Vancouver Island ColdFusion Users Group
Founder & Director
www.cfug-vancouverisland.com

----- Original Message -----
From: "Tony Schreiber" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Monday, June 24, 2002 7:29 AM
Subject: Re: SOT: Live Chat (Customer Service)


> Trillian is a mutli-network IM client. Works with ICQ, AIM, Yahoo, MSN
> and even IRC....
>
> > I've not seen Trillian yet, but if you use ICQ you'll have a history
of
> > messages that you can save to files.  That's probably a handy
feature for
> > customer service purposes.
> >
> > Bonnie E. Betts
> > [EMAIL PROTECTED]
> > www.bettsIT.com
> >
> >
> > ----- Original Message -----
> > From: "Tony Schreiber" <[EMAIL PROTECTED]>
> > To: "CF-Talk" <[EMAIL PROTECTED]>
> > Sent: Friday, June 21, 2002 10:43 AM
> > Subject: RE: SOT: Live Chat (Customer Service)
> >
> >
> > > I've been thinking of that. I use Trillian, so I could use any of
those...
> > > Hmm.
> > >
> > > > Why not just use AIM or Yahoo Messenger. YahooMessenger, I
believe has
> > an
> > > > "Online/Not Online" type feature set... plus, you can use it to
leave
> > > > messages to a person's yahoo email account if he or she is not
there.
> > > >
> > > > -- jon
> > > >
> > > > -------------
> > > > jon roig
> > > > senior manager, online production
> > > > epilepsy foundation
> > > > phone: 215.850.0710
> > > > site:  http://www.epilepsyfoundation.org
> > > > email: [EMAIL PROTECTED]
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: Tony Schreiber [mailto:[EMAIL PROTECTED]]
> > > > Sent: Friday, June 21, 2002 1:25 PM
> > > > To: CF-Talk
> > > > Subject: Re: SOT: Live Chat (Customer Service)
> > > >
> > > >
> > > > Hey, I made SMB open-source. That means I can ask for other
stuff for
> > > > free. Doesn't it? ;)
> > > >
> > > > > Free... bah... everyone wants things for free. ;P ;)  Build
your own!
> > :)
> > > > >
> > > > > On Fri, 21 Jun 2002, Tony Schreiber wrote:
> > > > >
> > > > > > Oh, let me add that I'm looking first for a free solution.
;p
> > > > > >
> > > > > > Humanclick (er, LivePerson) looks awesome, but I have no
idea how
> > much
> > > > it
> > > > > > costs.
> > > > > >
> > > > > > > Any recommendations for a live customer service chat
service or
> > > > > > > application? CF-based or not?
> > > > > >
> > > > > >
> > > > > >
> > > > > > Tony Schreiber, Senior Partner                  Man and
Machine,
> > Limited
> > > > > > mailto:[EMAIL PROTECTED]
> > http://www.technocraft.com
> > > > > >
> > > > >
> > > > > --
> > > > > ============================================================
> > > > > Todd Rafferty ([EMAIL PROTECTED]) - http://www.web-rat.com/ |
> > > > >         Team Macromedia Volunteer for ColdFusion           |
> > > > > http://www.macromedia.com/support/forums/team_macromedia/  |
> > > > > http://www.flashCFM.com/   - webRat (Moderator)            |
> > > > > http://www.ultrashock.com/ - webRat (Back-end Moderator)   |
> > > > > ============================================================
> > > > >
> > > > >
> > > >
> > > >
> > >
> >
> 

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