Greg, I've been taking my '98 used Accord to Anderson for four years. I think the place is expensive, but I have no complaints with the service.
Frankly, I really like Anderson and have thought of buying my next Honda from Anderson because it's local and because of the people. I forget the manager's name, but he sits in a glassed in office and would want to hear your complaints. Christine -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Tuesday, November 16, 2004 5:32 PM To: The Charles Village Chat List Subject: Re: [Chat] Anderson Honda Greg: We are in the midst of buying a car from Anderson and before doing so asked a number of people whether they have been satisfied with their service. Overall, Anderson got a high recommendation. We wanted to do business with Anderson because it has been very supportive of Charles Village over the years with donations to various community events. I am sorry to hear you had a bad experience. Dawna -----Original Message----- From: Greg Alexander <[EMAIL PROTECTED]> Sent: Nov 16, 2004 4:25 PM To: [EMAIL PROTECTED] Subject: [Chat] Anderson Honda Based on my experience today, I do not advise going to Anderson Honda on 25th Street. Although a convenient location, their service is terrible. I took my Honda CRV in today (per their request) to have my power locks repaired (they haven't worked in months). I informed them that I have an extended service warranty on the car; however, they blamed the problem on an after-market alarm that I had installed on the car (from a company recommended by the dealer), although I had clearance from the alarm installer that the alarm was fine (I took it in there on Saturday). Honda refused to attempt to fix the problem or even attempt to fix it, saying that the alarm was the source of the problem. To top it off, they insisted on charging a $78 diagnostic test fee, which, of course, is not covered in the extended service plan. I feel cheated and feel that they are trying anything to avoid having to fix something that would be covered under the warranty. Don't give this crooked company your business. -Greg ===== Greg Alexander Freelance Writer/Editor Pen & Ink, Inc. 2629 Guilford Avenue Baltimore, MD 21218 410-243-3387 [EMAIL PROTECTED] Editor, Mason-Dixon Arrive Kelsey & Associates Baltimore office 2629 Guilford Avenue Baltimore, MD 21218 [EMAIL PROTECTED] www.BaltimoreMarylandHistory.com __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ Chat mailing list [EMAIL PROTECTED] http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info _______________________________________________ Chat mailing list [EMAIL PROTECTED] http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info _______________________________________________ Chat mailing list [EMAIL PROTECTED] http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info
