Well, not today. They were very rude and accusatory. When I asked about the bill, I was told, "Just pay the bill if you want your keys back."
--- [EMAIL PROTECTED] wrote: > I forgot to mention in my earlier e-mail that before dealing with Anderson, I > checked > with a colleague in the Attorney General's Consumer Protection Division who > handles > complaints abou auto dealers. He also gave Anderson a very good report. > > > ----Original Message----- > From: Christine Gray <[EMAIL PROTECTED]> > Sent: Nov 16, 2004 6:19 PM > To: [EMAIL PROTECTED], > The Charles Village Chat List <[EMAIL PROTECTED]> > Subject: RE: [Chat] Anderson Honda > > Greg, I've been taking my '98 used Accord to Anderson for four years. I > think the place is expensive, but I have no complaints with the service. > > Frankly, I really like Anderson and have thought of buying my next Honda > from Anderson because it's local and because of the people. > > I forget the manager's name, but he sits in a glassed in office and would > want to hear your complaints. > > Christine > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of > [EMAIL PROTECTED] > Sent: Tuesday, November 16, 2004 5:32 PM > To: The Charles Village Chat List > Subject: Re: [Chat] Anderson Honda > > Greg: We are in the midst of buying a car from Anderson and before doing > so asked a number > of people whether they have been satisfied with their service. Overall, > Anderson got a high recommendation. We wanted to do business with Anderson > because it has been very supportive of Charles Village over the years with > donations to various community events. I am sorry to hear you had a bad > experience. Dawna > > > -----Original Message----- > From: Greg Alexander <[EMAIL PROTECTED]> > Sent: Nov 16, 2004 4:25 PM > To: [EMAIL PROTECTED] > Subject: [Chat] Anderson Honda > > Based on my experience today, I do not advise going to Anderson Honda on > 25th Street. Although a > convenient location, their service is terrible. I took my Honda CRV in > today (per their request) > to have my power locks repaired (they haven't worked in months). I informed > them that I have an > extended service warranty on the car; however, they blamed the problem on an > after-market alarm > that I had installed on the car (from a company recommended by the dealer), > although I had > clearance from the alarm installer that the alarm was fine (I took it in > there on Saturday). > Honda refused to attempt to fix the problem or even attempt to fix it, > saying that the alarm was > the source of the problem. To top it off, they insisted on charging a $78 > diagnostic test fee, > which, of course, is not covered in the extended service plan. I feel > cheated and feel that they > are trying anything to avoid having to fix something that would be covered > under the warranty. > Don't give this crooked company your business. > > -Greg > > ===== > Greg Alexander > Freelance Writer/Editor > Pen & Ink, Inc. > 2629 Guilford Avenue > Baltimore, MD 21218 > 410-243-3387 > [EMAIL PROTECTED] > Editor, Mason-Dixon Arrive > > Kelsey & Associates > Baltimore office > 2629 Guilford Avenue > Baltimore, MD 21218 > [EMAIL PROTECTED] > www.BaltimoreMarylandHistory.com > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > > _______________________________________________ > Chat mailing list > [EMAIL PROTECTED] > http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info > > > _______________________________________________ > Chat mailing list > [EMAIL PROTECTED] > http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info > > > > _______________________________________________ > Chat mailing list > [EMAIL PROTECTED] > http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info > > > _______________________________________________ > Chat mailing list > [EMAIL PROTECTED] > http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info > ===== Greg Alexander Freelance Writer/Editor Pen & Ink, Inc. 2629 Guilford Avenue Baltimore, MD 21218 410-243-3387 [EMAIL PROTECTED] Editor, Mason-Dixon Arrive Kelsey & Associates Baltimore office 2629 Guilford Avenue Baltimore, MD 21218 [EMAIL PROTECTED] www.BaltimoreMarylandHistory.com __________________________________ Do you Yahoo!? The all-new My Yahoo! - Get yours free! http://my.yahoo.com _______________________________________________ Chat mailing list [EMAIL PROTECTED] http://charlesvillage.info/mailman/listinfo/chat_charlesvillage.info
