I will second what Tom says. Nino and Ken for the guys on this list. As you are well aware, good help is hard to find these days. This industry is no exception. Ground Up are good people and will do whatever it takes to make sure their customers are taken care of and taken care of right. Too bad you got one of the flunkies. So as Tom said.... next time you order from Ground Up.... ASK for Nino or Ken... if they arent available.... hang up and call back. Yeah, I know it's a pain in the butt and a heck of a way to have to get your parts.... but in the long run....It will be worth the extra effort. My .02.
Donnie Gates
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