Ah, but DELL will send you a statement before they ship. I've bought 3 DELLS
and each time I got an invoice at least 5 days before delivery.
Rich
"66 Malibu
ACES # 5066
----- Original Message -----
From: "John Nasta" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, November 13, 2002 1:16 PM
Subject: RE: [Chevelle-List] RE: recouping from Dell


> p.s. this is actually one of the great things about ecommerce. Any decent
> ecommerce system (including a certain favorite of my own) will immediately
> send you a copy of your order. If they didn't send you what you ordered,
you
> would have a pretty clear-cut case. You don't have the benefit of an
> automatic receipt when you order by phone, which makes it much harder to
> prove that what you received is not what you ordered.
>
> John Nasta
>
>
>
> -----Original Message-----
>
> As a merchant who accepts credit cards I would be amazed if the credit
card
> company would not refund the shipping to you, as long as the facts show
that
> Gateway (or Dell, or whoever) sent you the wrong thing.
>
>
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