Rich. If you have bought 3 Dells I was wondering how much of a pain in
the ---- is it when you need repair, or if they are at fault. Do you have to
do without your unit until its repaired? mike smith
CAMS3
-----Original Message-----
From: Richard Milkiewicz <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
Date: Wednesday, November 13, 2002 1:51 PM
Subject: Re: [Chevelle-List] RE: recouping from Dell


>Ah, but DELL will send you a statement before they ship. I've bought 3
DELLS
>and each time I got an invoice at least 5 days before delivery.
>Rich
>"66 Malibu
>ACES # 5066
>----- Original Message -----
>From: "John Nasta" <[EMAIL PROTECTED]>
>To: <[EMAIL PROTECTED]>
>Sent: Wednesday, November 13, 2002 1:16 PM
>Subject: RE: [Chevelle-List] RE: recouping from Dell
>
>
>> p.s. this is actually one of the great things about ecommerce. Any decent
>> ecommerce system (including a certain favorite of my own) will
immediately
>> send you a copy of your order. If they didn't send you what you ordered,
>you
>> would have a pretty clear-cut case. You don't have the benefit of an
>> automatic receipt when you order by phone, which makes it much harder to
>> prove that what you received is not what you ordered.
>>
>> John Nasta
>>
>>
>>
>> -----Original Message-----
>>
>> As a merchant who accepts credit cards I would be amazed if the credit
>card
>> company would not refund the shipping to you, as long as the facts show
>that
>> Gateway (or Dell, or whoever) sent you the wrong thing.
>>
>>
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>
>
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