On Thu, Sep 24, 2009 at 00:26, Mike Belshe <[email protected]> wrote:

> On Thu, Sep 24, 2009 at 12:11 AM, Darin Fisher <[email protected]> wrote:
>
>> Do websites provide users with previous versions after overhauling their
>> UX?  Some do (gmail seems to), but most do not.  You just get to surf the
>> latest.  Hopefully, the website changes for the better.  That's our burden
>> to bear.
>
>
> I suspect it has to do with apps that contain your personal information
> (web history, contacts, email, etc).  Users come to expect their information
> is found in certain places, and when you change that around, you can
> alienate some users.  I suspect that is why GMail has backward compatible
> UIs but sites like CNN do not.
>

Gmail still has the old UI for browsers that are too slow and does not
support the required features.

Like Ben said --old-new-tab-page was there during the transition and should
be removed (I volunteer).

The NTP can also be totally* replaced using extensions so one way to cater
to these few but vocal users is to redirect them to extensions.

* The extension system does not yet have access to all the needed data to
rebuild the current NTP.

>
> It sounds like Alice and others will figure out if there is something that
> needs to change.
>
> Mike
>
>
>
>>
>> -Darin
>>
>>
>> On Wed, Sep 23, 2009 at 8:59 PM, Mike Belshe <[email protected]> wrote:
>>
>>> I just got a fairly angry email from my sister about the new tab page UI.
>>> She writes:
>>>
>>>> "What’s up with the Chrome Tab page change?  I thought I screwed up my
>>>> page at home, but now my page at work has changed too.
>>>
>>>  I don’t like it.
>>>
>>>  Why do I have to have my tabs arranged 4x2 ? I liked 3x3.
>>>
>>>  What happened to the delete tabs?
>>>
>>>  Do we get no say in what our page looks like?  Google just gets to make
>>> the change without so much as a notice, “Your page has changed for the
>>> worse”.
>>>
>>>  Sorry to dump on you  but, it sure is nice thinking that I can gripe to
>>> someone at a giant company like Google and there actually might be someone
>>> listening."
>>>
>>>
>>> This is probably a good point; why didn't we offer a "classic view"
>>> option to users?  It is not like the current new-tab-page is all that
>>> radically different.  I'm sure we were aware that some users would feel this
>>> way?  But we think we know better than they do what this page should look
>>> like?
>>>
>>> BTW - I liked 3x3 better than 4x2 better too.
>>>
>>>
>>> Mike
>>>
>>>
>>>
>>>
>>>
>>
>
> >
>


-- 
erik

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