I downloaded and install the final version of Flash 10 and it did prompt to close any browser I had open but that's it...no CompuServe. Understanding that even the most intimate with Windows type users can still be caught off guard as to what is actually running in the background of their Windows OS, I would say that the "CompuServe" app is a very real process running in the background which you need to find (associated with the old "CompuServe" or current AOL Internet services).
Try this first...bring up your Windows Task Manager by hitting "Ctrl+Alt+Delete" and check under the "Processes" tab for this "process" (if it's not obvious look for "packethsvc.exe" [Compuserve Virtual Adapter Service--used with AOL also]. If it's there and you don't use CompuServe or AOL to access the Internet, then end the process. If this process is actually present and if you don't use CompuServe or AOL, then it shouldn't be there. Check in your "Add/Remove Programs" (or the Vista equivelant) and if you see anything that has to do with CompuServe or AOL, uninstall it (make absolutely sure you do not use either one to access your Internet services). If you *do* use AOL, then just end the process and conitnue below. Once done, you'll have to reboot to get your Internet access back. You'll need to use the Flash uninstaller before you can upgrade to Flash 10. Here's the link for the uninstaller: http://www.adobe.com/support/flashplayer/downloads.html#uninstaller (make sure you follow the directions, you can't use XP's or Vista's "Add/Remove Programs" to completely uninstall 9.0.124.0) And just for the heck of it...the link for the latest revision of Flash 10: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash Once 9.0.124.0 ins uninstalled and 10 is installed (plus a reboot if necessary), you should be good to go. I know, pain in the rear. HTH On 10/20/2008 1:21 PM, Diana wrote: > I currently have Flash 9.0.124.0 > > I read on Chrome Help Group that Flash 10 might help video problems. > I tried to download it, but was prompted to close a CompuServe App > which I don't have. So I have 2 questions: > > 1.Which version of Flash should we be using? > > 2. Anyone else encounter the "CompuServe" problem? > > TIA, > Diana > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Chromium-discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/chromium-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
