Hi Diana, Does Flash now work in Chrome for you? I'm just wondering since the (ActiveX) Flash plugin that IE downloads is strictly for IE only, the Flash plugin that Chrome uses is also the same one that Firefox and Opera which is a different one. Anyway, if you're interested in finding out everything that's set to run in the background of your OS (not just the processes), download and load up SysInternals' Autoruns (MS owns SysInternals now). It's a simple stand alone program that will show you the massive amounts of background processes, services, program bits and peices and it will also put a small check box on each one so you can disable the thing from starting if you're troubleshooting. Bet it will also list that so-called CompuServe process and then will even tell you where it lives on your system.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx Just unzip it to a folder of your choice and create a shortcut to "autoruns.exe" somewhere convenient. On 10/20/2008 6:24 PM, Diana wrote: > KirkM--thanks so much for your thorough response and the time you took > to address my problem. > > The odd thing is that I'm not an AOL user at all (to the best of my > knowledge). > > When I first tried to install Flash 10, the first 2 things I did when > I got the prompt to shut down CompuServe was to check Task Manager--I > am always running it (ordered by descending memory usage under > "processes") -- it helps me identify the source of any problems I > might be having during the day (OT: cvsSvcHst.exe is normally the > source of my freezes--yeah, I know, it's the NIS so I just wait it > out...). > > Since I didn't see anything obviously "Compuserve" in TM, my next step > was to go to add/remove and look there (which you suggested--great > minds think alike ;-). No dice. I entered "compuserve" in the search > box in start menu to search my computer and nothing was there either. > > After reading your suggestions, I ordered TM by image name and looked > for "packethsvc.exe" > > Nothing there. Oh well... > > Even though I couldn't find the CompuServe app, I uninstalled Flash 9 > using the link you so thoughtfully provided, thinking maybe I needed > to uninstall 9 to get to 10 without issue. Unfortunately, I got the > same prompt to shut down Chrome and Compuserve to install 10. I > checked add/remove and Flash 9 was no longer there, so it was > definitely uninstalled. I tried to just re-install Flash 9 from the > adobe site, but couldn't even find the download. > > So, I ended up shutting down Chrome entirely and just using IE7 to get > to the Flash download page. I was then able to run the install > program without a hitch and now have Flash 10.0.12.36. > > Btw, I was never prompted to shut down IE like I was to shut down > Chrome. So I am guessing this "false positive" for a CompuServe app > is related to non-IE browsers. > > It was fairly easy enough to just go back to IE7 temporarily to get > the most recent Flash installed so that may be a way around the > problem for now (although, admittedly, it took 2 attempts to get IE > running--unlike Chrome, it always freezes on initial start up and > takes several tries before one of the "takes"). > > Thanks again, > Diana > > > On Oct 20, 1:57 pm, Kirk M<[EMAIL PROTECTED]> wrote: > >> I downloaded and install the final version of Flash 10 and it did prompt >> to close any browser I had open but that's it...no CompuServe. >> Understanding that even the most intimate with Windows type users can >> still be caught off guard as to what is actually running in the >> background of their Windows OS, I would say that the "CompuServe" app is >> a very real process running in the background which you need to find >> (associated with the old "CompuServe" or current AOL Internet services). >> >> Try this first...bring up your Windows Task Manager by hitting >> "Ctrl+Alt+Delete" and check under the "Processes" tab for this "process" >> (if it's not obvious look for "packethsvc.exe" [Compuserve Virtual >> Adapter Service--used with AOL also]. If it's there and you don't use >> CompuServe or AOL to access the Internet, then end the process. If this >> process is actually present and if you don't use CompuServe or AOL, then >> it shouldn't be there. Check in your "Add/Remove Programs" (or the Vista >> equivelant) and if you see anything that has to do with CompuServe or >> AOL, uninstall it (make absolutely sure you do not use either one to >> access your Internet services). If you *do* use AOL, then just end the >> process and conitnue below. Once done, you'll have to reboot to get your >> Internet access back. >> >> You'll need to use the Flash uninstaller before you can upgrade to Flash 10. >> >> Here's the link for the uninstaller: >> >> http://www.adobe.com/support/flashplayer/downloads.html#uninstaller >> (make sure you follow the directions, you can't use XP's or Vista's >> "Add/Remove >> Programs" to completely uninstall 9.0.124.0) >> >> And just for the heck of it...the link for the latest revision of Flash >> 10:http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=... >> >> Once 9.0.124.0 ins uninstalled and 10 is installed (plus a reboot if >> necessary), you should be good to go. >> >> I know, pain in the rear. HTH >> >> On 10/20/2008 1:21 PM, Diana wrote: >> >> >>> I currently have Flash 9.0.124.0 >>> >>> I read on Chrome Help Group that Flash 10 might help video problems. >>> I tried to download it, but was prompted to close a CompuServe App >>> which I don't have. So I have 2 questions: >>> >>> 1.Which version of Flash should we be using? >>> >>> 2. Anyone else encounter the "CompuServe" problem? >>> >>> TIA, >>> Diana >>> > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Chromium-discuss" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/chromium-discuss?hl=en -~----------~----~----~----~------~----~------~--~---
