That's a fairly common (but seems to me stupid) design. Basically a U shaped jumper block used to anchor springs holding a heat sink in place. My home desktop motherboard had one pull out just like that. I superglued it back in place and the repair outlasted the rest of the board (a few years). Capacitors on the board ended up failing forcing me to upgrade.

I don't understand why they don't bend the legs under the circuit board to make pulling out less likely...or even do that and then either weld/solder them together.

On Thu, 15 Apr 2010, Tassos Chatzithomaoglou wrote:

One year after the original post, i "finally" met the same issue on a 6748-GE-TX card.
Anyone got any complaints from Cisco about RMAing it?

--
Tassos

Jay Ford wrote on 29/05/2009 16:58:
On Fri, 29 May 2009, Tassos Chatzithomaoglou wrote:
Can someone please take a photo and upload it somewhere, so everyone else can better understand what exactly is the issue you're talking about?

Take a look at:
   http://myweb.uiowa.edu/jnford/images/IMG_0589.jpg
   http://myweb.uiowa.edu/jnford/images/IMG_0590.jpg
The first shows the "Z1" socket in the background with the fuzzy loop in the foreground. The second shows the heat fin & loop in the foregraound with the socket in the background. The loop is supposed to be in the Z1 socket.

Based on the responses I've received it seems that this is a fairly common failure due to a design flaw. I got the usual "that's strange; nobody else is having this problem" from Cisco. I now have ample justification for telling them "bull".

Thanks everybody.

Jay


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