Hi all,
We ran into a very strange problem last night with a customer who utilizes 
Meraki switches.  I'd like to ask anyone on the list who is familiar with this 
model of switch whether there is *any* possibility that an upstream 
modification would cause issues with traffic traversing these switches.

A little background: we attempted to perform a migration of a transport circuit 
in our network from 1G to 10G last night, but the single customer attached to 
the ME3600 where the transport circuit was changed, started to have issues.  
There are no errors being reported on either end of the circuit, light levels 
are good, and we get consistent 1500-byte df-bit pings to their firewall from 
both inside and outside our borders.  The transport circuit is not even a 
circuit that "touches" the customer's network.  However, they report slow 
browsing from within their LAN (but not from their DMZ on the same ASA).  When 
switching the transport circuit back to 1G, everything works fine.  There is 
absolutely no difference in the routing, path, or IP addresses on this 
transport circuit - the only difference is link speed.

Customer now believes the problem is with their Meraki switches, but we are 
both confused about how a change two physical hops upstream from their LAN 
would cause such issues.  The "slow browsing" issue is definitely contained 
within their network, as they are not even able to browse their own website 
which is located entirely on their infrastructure and doesn't pass through the 
10G link, or even through the CPE we provide.

I know nothing about the Meraki product, besides the fact that it's a cloud 
managed solution.  Has anyone ever heard of a problem like this before with 
this model of switch?

Thanks,
evt


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