On 05/12/2025 23:32, Mark Tinka wrote:
On 24/10/2025 8:26, Hank Nussbacher via cisco-nsp wrote:
Just as a followup, Cisco closed the TAC ticket based on the statement
that we do not have a valid license and therefore we need to pursue
the matter with our Gold partner. Period. No response as to why our
existing perpetual license is invalid. I asked to reopen the ticket 3
days ago and no response has come forward from Cisco.
This incident has shown us the path forward for all future networking
purchases.
The latest trend I am hearing now is that you have to buy a minimum of 3
year's worth of support from Cisco for some of their gear before they
can validate your order.
Haven't bought their kit in a while, so uncertain how true this is.
Mark.
So we were told by our Gold Partner to remove:
call-home
service active
contact smart-licensing
and to ignore the errors below and all will be fine:
License Authorizations
======================
Overall status:
Active: PID:ASR-9906,SN:FOX2620P15G
Status: NOT INSTALLED
Standby: PID:ASR-9906,SN:FOX2620P15G
Status: NOT INSTALLED
Purchased Licenses:
No Purchase Information Available
Enforcement Status:
Date: Generated on 2025-11-22T09:42:02
ADV_ED_100G_SIA_3 (ADV-ED-100G-SIA3):
Status: OUT OF COMPLIANCE
ADV_100G_RTU_1 (ADV-SE-100G-RTU-1):
Status: OUT OF COMPLIANCE
ESS_100G_RTU_1 (ESS-SE-100G-RTU-1):
Status: OUT OF COMPLIANCE
ESS_ED_100G_SIA_3 (ESS-ED-100G-SIA3):
Status: OUT OF COMPLIANCE
Not sure I like this. Feel somehow something is off.
Regards,
Hank
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