OK--here's a dumb question. Did you change the file name in your script?
On Thu, Feb 20, 2014 at 8:50 AM, Ryan Burtch <rburt...@gmail.com> wrote: > We have a new wav file name. We have refreshed the Application in the > admin page, but the it is still playing the old wav file. > > > > > Sincerely, > > Ryan Burtch > > > On Wed, Feb 19, 2014 at 4:27 PM, Buchanan, James > <jbucha...@presidio.com>wrote: > >> Did the new file replace the old file (does it have the same name?)? >> >> James Buchanan | Sr. Network Engineer >> Presidio | www.presidio.com >> 12 Cadillac Drive Suite 130, Brentwood, TN 37027 >> D: 615.866.5729 | C: 931.797.2326 | F: 615.866.5781 | >> jbucha...@presidio.com >> >> >> >> PRESIDIO >> Practical thinking for a connected world. >> >> >> Follow Us: www.twitter.com/presidio >> >> >> >> >> ________________________________________ >> From: cisco-voip [cisco-voip-boun...@puck.nether.net] on behalf of >> Tanner Ezell [tanner.ez...@gmail.com] >> Sent: Wednesday, February 19, 2014 3:20 PM >> To: Ryan Burtch >> Cc: cisco-voip@puck.nether.net >> Subject: Re: [cisco-voip] UCCX/IPIVR isn't playing a new wav file >> >> Is there a way to manually refresh the wav file that is being pulled? >> >> By hitting the refresh icon. >> >> On Wed, Feb 19, 2014 at 1:50 PM, Ryan Burtch <rburt...@gmail.com<mailto: >> rburt...@gmail.com>> wrote: >> I have added a new wav file in my CRS script and added it to the Media >> server on the IPIVR Admin page, but when I call the Toll-Free, the new wav >> file isn't playing. Its like the old wav is Cached or something. Is there >> a way to manually refresh the wav file that is being pulled? >> >> >> >> Sincerely, >> >> Ryan Burtch >> >> _______________________________________________ >> cisco-voip mailing list >> cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> >> This message w/attachments (message) is intended solely for the use of >> the intended recipient(s) and may contain information that is privileged, >> confidential or proprietary. If you are not an intended recipient, please >> notify the sender, and then please delete and destroy all copies and >> attachments. Please be advised that any review or dissemination of, or the >> taking of any action in reliance on, the information contained in or >> attached to this message is prohibited. >> > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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