All: We got it. We had to upload the new AEF in script mgmt and it worked. I thought it would work by saving in the CRS editor, but that didn't update the wav file.
Sincerely, Ryan Burtch On Thu, Feb 20, 2014 at 10:39 AM, Haas, Neal <[email protected]> wrote: > A reboot to play the WAV file??????? Differently not required - unless > the system is hung - but then there would be lots of other problems besides > an orphaned WAV file. > > > > What version are you on? > > > > > > Neal Haas > > > > *From:* cisco-voip [mailto:[email protected]] *On Behalf > Of *AbdusSaboor Khan > *Sent:* Thursday, February 20, 2014 7:34 AM > > *To:* Ryan Burtch > *Cc:* [email protected] > *Subject:* Re: [cisco-voip] UCCX/IPIVR isn't playing a new wav file > > > > Hi Ryan, > > We had the same issue but in UCCE, in the last we need to reboot our > server also associated GW, then it start playing the updated/new file. > > Regards, > > Abdul > > > > On Wed, Feb 19, 2014 at 3:50 PM, Ryan Burtch <[email protected]> wrote: > > I have added a new wav file in my CRS script and added it to the Media > server on the IPIVR Admin page, but when I call the Toll-Free, the new wav > file isn't playing. Its like the old wav is Cached or something. Is there > a way to manually refresh the wav file that is being pulled? > > > > > > > > Sincerely, > > > > Ryan Burtch > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > > >
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