Jonathan,

Have you tested the call preservation on a hard phone and confirmed that is
working okay first?

Brian


On Tue, Apr 29, 2014 at 10:28 AM, Jonathan Charles <[email protected]>wrote:

> We have CUCM 9.1, IM&P 9 and Jabber 9.6 connected to IM and P as
> softphones...
>
> Call Preservation is not working... in the event of a CUCM loss, the call
> drops...
>
> Gateway is H.323...
>
> Any ideas how to remediate?
>
>
>
> Jonathan
>
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