Please do look into the SIP Proxy logs from the CUPS, you can see the CSTA events for RCC in them
-Rajamani On Sat, Jan 24, 2015 at 2:45 AM, Brian Meade <[email protected]> wrote: > 9.x has the interleaved traces as well. > > On Fri, Jan 23, 2015 at 4:10 PM, Ryan Ratliff (rratliff) < > [email protected]> wrote: > >> For an SCCP phone you'll see a StationInit from CCM to the phone >> instructing the phone to go OnHook. Using SDL traces you can follow that >> back to where it originated from, which will likely be CTI if I recall how >> RCC works correctly. >> This tracking is much easier in 10.x with interleaved traces. >> >> -Ryan >> >> On Jan 23, 2015, at 6:55 AM, Jefflin Choi <[email protected]> wrote: >> >> All, >> >> We have lync remote call control integrated on our CCM/CUPS system. I'm >> troubleshooting some call disconnect issues basically. >> >> Does anyone know which criteria to look for if it's caused by the lync >> RCC on CCM and CUPS traces? >> >> If it's SIP phone, 9951 did saw one time with SIP REFER Message to the >> phone to disconnect on CCM traces though not sure if this is also the case >> with SCCP phones. >> Softkey event does show me if it was an end call press but i don't think >> this applies if it was triggered by closing the call dialog box on lync. >> >> What's the normal logging trace configuration that needs to be enabled >> also? >> >> TIA, >> Jeff >> >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
_______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
