Hi Rob, in my case all the two lines are configured and used!
Regards Alessandro Da: Rob Dawson [mailto:[email protected]] Inviato: lunedì 23 marzo 2015 15:47 A: Ryan Huff; Alessandro Bertacco; [email protected] Oggetto: RE: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2 There used to be a defect where ATAs with only one line configured/registered would deregister due to the second line constantly attempting to download a configuration. I am not sure if it only impacted the 18X or not though . . . Ill try to find an article. Rob From: cisco-voip [mailto:[email protected]] On Behalf Of Ryan Huff Sent: Monday, March 23, 2015 9:20 AM To: Alessandro Bertacco; [email protected] <mailto:[email protected]> Subject: Re: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2 I've used the ATA190 and it's family of 18X pretty often. In the case of the SIP devices like the 190 or 187 I have always been able to use the default SIP Profile settings; of course I'm generally dealing with vanilla networks and CCM's built very closely to the SRND. Here is where I would start (if you haven't already): What do you have the device security mode set to? If you have it set to Authenticated or Encrypted but it has not received a CTL file, the phone will attempt registration up to four times to make a secure connection. Are the MAC addresses for Phone 1 and Phone 2 correct (Phone 2 will usually loose the first two characters and append a 01 at the end of the device name). If you support auto registration, remove the devices and let them auto register and see if they stabilize. Any layer 1/2 issues (change out the patch cable, check the connection into the switchport ... etc)? Do you see any interface drops on the switchport? Is the switchport full duplex 10/100 or 10/1000? Have you shut/no shut the port just to see if clearing the port helps? Go through the IVR menu on the ATA itself and verify that it reports all the same settings that you CCM device configs show. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/190/1_0/english/admi nistration/guide/sip/ATA190/a190_agBcd.html Thanks, Ryan _____ From: [email protected] <mailto:[email protected]> To: [email protected] <mailto:[email protected]> Date: Mon, 23 Mar 2015 11:28:44 +0100 Subject: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2 Hi Guys, ATA190 FW version 1.1.2.(005) with CUCM 10.5.2.10000-5, de-register randomly, and need to reboot the device to re-register again on the CUCM. Anyone as the same issue? Do you use a special SIP Device profile changing some timings, or you are using standard SIP Device Profile? Thank you all Regards Alessandro Bertacco _______________________________________________ cisco-voip mailing list [email protected] <mailto:[email protected]> https://puck.nether.net/mailman/listinfo/cisco-voip
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