Can you hop into CLI and show me the output of "show version active".

Also, make sure that output is the same on all cluster nodes.

Thanks,

Ryan

-------- Original Message --------
From: Alessandro Bertacco <[email protected]>
Sent: Monday, March 23, 2015 04:10 PM
To: 'Rob Dawson' <[email protected]>,'Ryan Huff' 
<[email protected]>,[email protected]
Subject: R: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2

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>
>Hi Rob, in my case all the two lines are configured and used!
>
> 
>
>Regards
>
> 
>
>Alessandro
>
> 
>
>Da: Rob Dawson [mailto:[email protected]] 
>Inviato: lunedì 23 marzo 2015 15:47
>A: Ryan Huff; Alessandro Bertacco; [email protected]
>Oggetto: RE: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2
>
> 
>
>There used to be a defect where ATAs with only one line configured/registered 
>would deregister due to the second line constantly attempting to download a 
>configuration. I am not sure if it only impacted the 18X or not though . . . 
>I’ll try to find an article.
>
> 
>
>Rob
>
> 
>
> 
>
> 
>
> 
>
> 
>
> 
>
>From: cisco-voip [mailto:[email protected]] On Behalf Of Ryan 
>Huff
>Sent: Monday, March 23, 2015 9:20 AM
>To: Alessandro Bertacco; [email protected]
>Subject: Re: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2
>
> 
>
>I've used the ATA190 and it's family of 18X pretty often. In the case of the 
>SIP devices like the 190 or 187 I have always been able to use the default SIP 
>Profile settings; of course I'm generally dealing with vanilla networks and 
>CCM's built very closely to the SRND.
>
>Here is where I would start (if you haven't already):
>
>What do you have the device security mode set to? If you have it set to 
>Authenticated or Encrypted but it has not received a CTL file, the phone will 
>attempt registration up to four times to make a secure connection.
>
>Are the MAC addresses for Phone 1 and Phone 2 correct (Phone 2 will usually 
>loose the first two characters and append a 01 at the end of the device name). 
>If you support auto registration, remove the devices and let them auto 
>register and see if they stabilize.
>
>Any layer 1/2 issues (change out the patch cable, check the connection into 
>the switchport ... etc)? Do you see any interface drops on the switchport? Is 
>the switchport full duplex 10/100 or 10/1000? Have you shut/no shut the port 
>just to see if clearing the port helps?
>
>Go through the IVR menu on the ATA itself and verify that it reports all the 
>same settings that you CCM device configs show. 
>http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cata/190/1_0/english/administration/guide/sip/ATA190/a190_agBcd.html
>
>Thanks,
>
>Ryan 
>
>From: [email protected]
>To: [email protected]
>Date: Mon, 23 Mar 2015 11:28:44 +0100
>Subject: [cisco-voip] ATA190 Random De-Register from CUCM 10.5.2
>
>Hi Guys,
>
>   ATA190 FW version 1.1.2.(005) with CUCM 10.5.2.10000-5, de-register 
>randomly, and need to reboot the device to re-register again on the CUCM.
>
> 
>
>Anyone as the same issue? Do you use a special SIP Device profile changing 
>some timings, or you are using standard SIP Device Profile?
>
> 
>
>Thank you all
>
> 
>
>Regards
>
> 
>
> 
>
>Alessandro Bertacco
>
> 
>
>
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