Make sure the TFTP server is set properly.  90% of the time this is an
issue with the phone's TFTP server settings.

On Wed, Apr 29, 2015 at 11:08 AM, Lisa Notarianni <
[email protected]> wrote:

>  Call Manager version 10.5
>
>
>
> Any idea why call history would be missing from a few 7961 phones?  These
> phones were just placed about 3 weeks ago in one of our departments and
> they have “no records” in Missed, Placed, Received calls.  They did not
> delete the data.  I tested a few calls and nothing shows.
>
>
>
> Thanks…
>
>
>
> [image: LNsignatureFile]
>
>
>
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>
>
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