Just factory reset will do. Regards Andy
> On 29 Apr 2015, at 16:13, Lisa Notarianni <[email protected]> > wrote: > > Remove ITL and factory reset? > > <image001.gif> > > From: Andy [mailto:[email protected]] > Sent: Wednesday, April 29, 2015 11:12 AM > To: Lisa Notarianni > Cc: [email protected] > Subject: Re: [cisco-voip] Missing Call History > > I have seen this with ITL issues before on v8.5 and 9 > > After an upgrade some phones got in a mess, they still worked as phones but > wouldn’t take any changes, a factory reset solved the issue > > Andy > [email protected] > > > > On 29 Apr 2015, at 16:08, Lisa Notarianni <[email protected]> > wrote: > > Call Manager version 10.5 > > Any idea why call history would be missing from a few 7961 phones? These > phones were just placed about 3 weeks ago in one of our departments and they > have “no records” in Missed, Placed, Received calls. They did not delete the > data. I tested a few calls and nothing shows. > > Thanks… > > <image006.gif> > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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