Hello, MR5 with the hotfix is stable. I don't know if you'll hit the issue with SDC or not, but I'd open a TAC case.
Thanks, James On Thu, Jun 11, 2015 at 4:06 PM, Ahmed Abd EL-Rahman < [email protected]> wrote: > But I have SDC, do you think I will hit the same issue with the mobile app? > Also is the situation currently stable with the MR5? As in some cases the > newest version suffers a lot of opened bugs that's why I was thinking to go > with the MR4 instead of the MR5. > > > > > > Best Regards > > Ahmed Abd EL-Rahman > Senior Network Engineer - BMB KSA > > On Jun 11, 2015, at 5:48 PM, James Buchanan <[email protected] > <mailto:[email protected]>> wrote: > > Hello, > > TAC actually headed me off at the pass. I had updated to MR5 but had some > issues with the MDC deployment. While fixing those issues, they told me > about this mobile app issue and told me to go to the hotfix. > > Thanks, > > James > > On Thu, Jun 11, 2015 at 10:39 AM, Ahmed Abd EL-Rahman < > [email protected]<mailto:[email protected]>> wrote: > So as a conclusion I can go with MR5 and if I faced an issue with the > mobile client I can open a TAC case to get the hot fix which is what > happened with you James ? And after that hot fix was everything running > smoothly with you James? > > Hi Tim, did you installed the MR4 in your environment ? And is it working > fine ? > > > > > > Best Regards > > Ahmed Abd EL-Rahman > Senior Network Engineer - BMB KSA > > On Jun 11, 2015, at 5:32 PM, James Buchanan <[email protected] > <mailto:[email protected]><mailto:[email protected] > <mailto:[email protected]>>> wrote: > > Hello, > > The certificate issue with the mobile app is not yet in the release notes. > If they will reference TAC case 635173083 when you open your TAC case, they > can see if you need the hotfix or not. > > Thanks, > > James > > On Thu, Jun 11, 2015 at 10:16 AM, Tim Smith <[email protected] > <mailto:[email protected]><mailto:[email protected]<mailto: > [email protected]>>> wrote: > Just make sure to check release notes before as well! > > http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_5/Release_Notes/Release_Notes.html#reference_23E4C721B42E4B909ABE8ECA786F88BE > > Cheers, > > Tim. > > From: James Buchanan [mailto:[email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>>] > Sent: Friday, 12 June 2015 12:08 AM > To: Ahmed Abd EL-Rahman > Cc: Tim Smith; [email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>> > Subject: Re: [cisco-voip] WebEx question > > Open a TAC case. It is post MR5. > > > On 11 Jun 2015, at 7:46 AM, Ahmed Abd EL-Rahman <[email protected] > <mailto:[email protected]><mailto:[email protected] > <mailto:[email protected]>>> wrote: > Hi James, > > So I can go directly to MR5 with the hotfix you mentioned, but how I can > get this hotfix if it is not published on Cisco.com<http://Cisco.com>< > http://Cisco.com> ? > > > > Best Regards > > Ahmed Abd EL-Rahman > Senior Network Engineer - KSA > > From: James Buchanan [mailto:[email protected]<mailto: > [email protected]>] > Sent: Thursday, June 11, 2015 4:16 PM > To: Ahmed Abd EL-Rahman > Cc: Tim Smith; [email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>> > Subject: Re: [cisco-voip] WebEx question > > Hello, > It would be cumulative. However, I went from MR2 to MR5, so I'm not sure > about MR4. I would just get TAC to publish the hotfix for you with special > file access. > Thanks, > James > > On Thu, Jun 11, 2015 at 9:10 AM, Ahmed Abd EL-Rahman < > [email protected]<mailto:[email protected]><mailto: > [email protected]<mailto:[email protected]>>> wrote: > Hi James, > > One question here, I assume that everything mentioned to be fixed in MR4 > and earlier should be included in MR5, am I right ? isn’t it a cumulative > updates each one has all previous fixes plus new fixes ?. > > Also based on your feedback is it better to install the MR4 instead of the > MR5 ? > > > > Best Regards > > Ahmed Abd EL-Rahman > Senior Network Engineer - KSA > > From: James Buchanan [mailto:[email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>>] > Sent: Thursday, June 11, 2015 3:53 PM > To: Tim Smith > Cc: Ahmed Abd EL-Rahman; [email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>> > Subject: Re: [cisco-voip] WebEx question > > Hello, > > MR5 will not fix the URL question. However, applied without the hot fix I > mentioned it will break the mobile app because of a bug regarding > certificates and how they are issued. > > Thanks, > James > > On 11 Jun 2015, at 4:29 AM, Tim Smith <[email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>>> wrote: > Hi Ahmed, > > I think the difference is the PT tools invites use plain text only > I guess it’s because you can’t embed the hyperlink in there.. > > I have not tried the short URL feature yet, but I believe it will replace > that long URL yes. > I don’t think it will replace it with “Join the meeting” I think it will > just replace it with a shortened URL > So it should be shorter and neater but not exactly like the web invites. > > Looks like we need to be careful of the issue James raised though. > > Cheers, > > Tim > > From: Ahmed Abd EL-Rahman [mailto:[email protected]<mailto: > [email protected]>] > Sent: Thursday, 11 June 2015 7:01 PM > To: James Buchanan; Tim Smith > Cc: [email protected]<mailto:[email protected]><mailto: > [email protected]<mailto:[email protected]>> > Subject: RE: [cisco-voip] WebEx question > > > Hi James/Tim, > > > > Just to make sure we are on the same page, I have the major release of the > CWMS 2.5 without any MR releases installed. > > Here is what I meant by my question, > > This is a snapshot of the invitation received for a meeting initiated from > web (with short hyperlink): > > > > <image001.jpg> > > And here a snapshot of the invitation received for a meeting initiated > from outlook client (with long URL): > > > > <image002.jpg> > > > > So coming to your suggestions, will the MR5 fix this issue ? and will make > the outlook invitation looks neat like the web invitation ? also, James did > the MR5 caused issues with mobile client access with you ? > > > > Many thanks for your kind support. > > > > > > > Best Regards > > Ahmed Abd EL-Rahman > Senior Network Engineer - KSA > > -----Original Message----- > From: James Buchanan [mailto:[email protected]<mailto: > [email protected]>] > Sent: Thursday, June 11, 2015 6:10 AM > To: Tim Smith > Cc: Ahmed Abd EL-Rahman; [email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>> > Subject: Re: [cisco-voip] WebEx question > > > > If you go to MR5 you will break the mobile app. Just found out from the BU > the other day. There is a hot fix they can publish for you. > > > > > > > > > On 10 Jun 2015, at 8:55 PM, Tim Smith <[email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>>> wrote: > > > > > > Hi Ahmed, > > > > > > Check out 2.5 MR4 if you are not on it.. > > > > > > Short URL feature is there, you can get rid of all the long URL's > > > > > > Also if you are security conscious, MR5 has split certificates too. > > > > > > You should upgrade to MR5 anyway if you aren't already, there are a > couple of doozies fixed along the way :) > > > > > > Cheers, > > > > > > Tim > > > > > > -----Original Message----- > > > From: cisco-voip [mailto:[email protected]<mailto: > [email protected]>] On Behalf Of Ahmed Abd EL-Rahman > > > Sent: Wednesday, 10 June 2015 9:41 AM > > > To: [email protected]<mailto:[email protected] > ><mailto:[email protected]<mailto:[email protected]>> > > > Subject: [cisco-voip] WebEx question > > > > > > Hi Gents, > > > > > > I have WebEx (CWMS) 2.5 and it is working fine, I have just one strange > note, when a user created a meeting from outlook directly the invitation > email sent with the complete long url for the meeting while when create a > meeting from the webpage the meeting invitation email is sent with "join > the meeting" hyperlink without the long meeting url being revealed which > should be the case regardless from which way the meeting has been created. > > > So any ideas what could be the reason for that > > > > > > > > > > > > > > > > > > Best Regards > > > > > > Ahmed Abd EL-Rahman > > > Senior Network Engineer - BMB KSA > > > _______________________________________________ > > > cisco-voip mailing list > > > [email protected]<mailto:[email protected]><mailto: > [email protected]<mailto:[email protected]>> > > > https://puck.nether.net/mailman/listinfo/cisco-voip > > > _______________________________________________ > > > cisco-voip mailing list > > > [email protected]<mailto:[email protected]><mailto: > [email protected]<mailto:[email protected]>> > > > https://puck.nether.net/mailman/listinfo/cisco-voip > > > >
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