If you're split and only want Finesse info, you can use "http://<FQDN>/finesse/api/User/<id>" and replace <id> with the agent extension from each user you get in /api/Users and then you can see state information.
On Wed, Feb 10, 2016 at 4:51 PM, Brian Meade <[email protected]> wrote: > I'm guessing your split so that some users are on CAD and you only want > info on Finesse users? > > If you're only on Finesse, I'd just look at the Live Report for Agent > State in CUIC. > > On Wed, Feb 10, 2016 at 4:45 PM, Ryan Burtch <[email protected]> wrote: > >> All, >> >> IS there a way to get all the names and agent states of all agents >> currently logged into Finesse? >> >> >> I have pulled been able to pull ALL the agents that have used finesse via >> GEThttp://<server>/finesse/api/Users/ >> <http://10.36.41.25/finesse/api/Users/>, but I would like to pull only >> certain user states like Not Ready, Ready, Talking, etc >> >> Do you know how I could accomplish that? >> >> >> >> >> >> Sincerely, >> >> Ryan Burtch >> >> _______________________________________________ >> cisco-voip mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> >
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