Guys, I have all finesse agents. I need to pull all agents who are logged on into another app i'm working on, but I can't seem to filter the API request. There aren't any query parameters in API. Help.
Sincerely, Ryan Burtch On Wed, Feb 10, 2016 at 3:55 PM, Brian Meade <[email protected]> wrote: > If you're split and only want Finesse info, you can use > "http://<FQDN>/finesse/api/User/<id>" > and replace <id> with the agent extension from each user you get in > /api/Users and then you can see state information. > > On Wed, Feb 10, 2016 at 4:51 PM, Brian Meade <[email protected]> wrote: > >> I'm guessing your split so that some users are on CAD and you only want >> info on Finesse users? >> >> If you're only on Finesse, I'd just look at the Live Report for Agent >> State in CUIC. >> >> On Wed, Feb 10, 2016 at 4:45 PM, Ryan Burtch <[email protected]> wrote: >> >>> All, >>> >>> IS there a way to get all the names and agent states of all agents >>> currently logged into Finesse? >>> >>> >>> I have pulled been able to pull ALL the agents that have used finesse >>> via GEThttp://<server>/finesse/api/Users/ >>> <http://10.36.41.25/finesse/api/Users/>, but I would like to pull only >>> certain user states like Not Ready, Ready, Talking, etc >>> >>> Do you know how I could accomplish that? >>> >>> >>> >>> >>> >>> Sincerely, >>> >>> Ryan Burtch >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> [email protected] >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> >>> >> >
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