Hmm, presuming it doesn’t happen for regular calls, that’s one where I’d restart CCX Engine and CTI Services. I can’t think of any other way to individualize that setting.
From: Scott Voll [mailto:[email protected]] Sent: Wednesday, July 13, 2016 2:41 PM To: Matthew Loraditch <[email protected]>; [email protected] Subject: Re: [cisco-voip] UCCx Ring time? Already checked that. Scott On Wed, Jul 13, 2016 at 2:09 PM, Matthew Loraditch <[email protected]<mailto:[email protected]>> wrote: Well her line in CUCM could have a specific RNA timer programmed, couldn’t it? From: cisco-voip [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Scott Voll Sent: Wednesday, July 13, 2016 1:54 PM To: [email protected]<mailto:[email protected]> Subject: [cisco-voip] UCCx Ring time? can a single agent have a ring time different than other agents? I have one complaining that she only gets two rings while others have 4. UCCx 10 TIA Scott
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