The two problems I run into on this is the agent has a different ring tone that takes longer or they have their line forwarded. If you watch the phone when it is happening you will get a different result the. The agent.
Sent from my iPhone > On Jul 13, 2016, at 1:54 PM, Scott Voll <[email protected]> wrote: > > can a single agent have a ring time different than other agents? I have one > complaining that she only gets two rings while others have 4. UCCx 10 > > TIA > > Scott > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
