Change music on hold to a file that plays ringback.

On Wed, Nov 29, 2017 at 1:54 PM, ccie collan <[email protected]>
wrote:

> Hello ,
>
> when all of the agents are busy on the calls, when calls come into UCCX
> customers here music on hold , can you please advise how i can rings before
> the call enters the hold cycle ?
>
> Thank you .
>
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