Looks like possible XMPP/TCP 5222 connection issues from the logs. It just keeps reconnecting over and over again but the port is open on the Expressway and through the firewall.
What model firewall are you using? You may need to disable some XMPP inspection/application filtering. On Mon, Dec 18, 2017 at 2:25 PM, Ahmed Abd EL-Rahman < [email protected]> wrote: > Dear Gents, > > > > I have a question regarding Jabber setup, I have Jabber client working > fine from internal network but externally it’s able to login and both phone > and voice mail services are connected but IM service is not working while > IM service works just fine from inside network. > > > > Attached is Jabber client logs for this case. > > > > So any ideas ? > > > > Best Regards > > > > Ahmed Abd EL-Rahman > > Senior Network Engineer > > > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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