The platform capacity on UCCX is 400 ports using the largest OVA, no? https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/design/guide/uccx_b_solution-design-guide-125/uccx_b_solution-design-guide-125_chapter_01001.html
Sent from an iPhone mobile device with very tiny touchscreen input keys. Please excude my typtos. > On Mar 10, 2020, at 6:52 PM, Myron Young <mdavid_yo...@hotmail.com> wrote: > > > You should’ve gotten 600 IVR ports I believe but check with the licensing > team. May need to open a TAC case at this point for assistance > >>> On Mar 10, 2020, at 7:46 PM, Fares Alsaafani <fares....@gmail.com> wrote: >>> >> >> Hello everyone, >> I’m in the middle of Uccx deployment. We bought 300 premium agent licenses >> but only got 400 ivr port. Shouldn’t we get 600 ivr ports ? >> -- >> Best Regards >> >> FARES ALSAAFANI >> _______________________________________________ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip
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