It's already been said...but with a question mark, so I'll say it again. Premium licenses are 1:2 for Agent:Port, up to the server maximum, which is 400 Agents and 400 Ports. So you start to lose something you pay for at 201 Premium Agents. In which case, if you really need the capacity, look into splitting your licenses up between two separate UCCX clusters, but on the same CUCM cluster. Note, if you have HA, you will need to buy that for the second cluster, you cannot split that up. If you don't need more than 400 ports, then just let it be, but now you know.
On Tue, Mar 10, 2020 at 6:46 PM Fares Alsaafani <[email protected]> wrote: > Hello everyone, > I’m in the middle of Uccx deployment. We bought 300 premium agent licenses > but only got 400 ivr port. Shouldn’t we get 600 ivr ports ? > -- > Best Regards > > *FARES ALSAAFANI* > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip >
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