On Tue, 11 Sep 2007, Deborah Hovey wrote:

Hi All!

I have an HP Pavillion Laptop running XP Pro SP 2, Norton 10.1 with a Virus definition date of 9/10/2007 , but it keeps failing saying that the Virus Definitions are not up to date. I have uninstalled the Agent and Norton several times to no avail. The agent says that it is not able to launch the file update- Live Update from Norton and launched locally do not work.

I'm running 4.0.6.1 - she also has SPY BOT Search and Destroy 1.5 on the machine, but I turned it off. Can anyone offer and guidance? It would be most appreciated!


I also have a client with Norton 10.1 that's failing saying that it's not a recognized AV client. I was under the impression that 10.1 was supported under 4.1.2.0 CAM/CAS/Agent.

-Mike

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