On Tue, 11 Sep 2007, Deborah Hovey wrote:
Hi All!
I have an HP Pavillion Laptop running XP Pro SP 2, Norton 10.1 with a
Virus definition date of 9/10/2007 , but it keeps failing saying that
the Virus Definitions are not up to date. I have uninstalled the Agent
and Norton several times to no avail. The agent says that it is not
able to launch the file update- Live Update from Norton and launched
locally do not work.
I'm running 4.0.6.1 - she also has SPY BOT Search and Destroy 1.5 on the
machine, but I turned it off. Can anyone offer and guidance? It would
be most appreciated!
I also have a client with Norton 10.1 that's failing saying that it's not
a recognized AV client. I was under the impression that 10.1 was supported
under 4.1.2.0 CAM/CAS/Agent.
-Mike