Nour, It's good to hear from you.
The error indicates that ellis (the web UI component) can't communicate with
either homestead (the HSS) or homer (the XDMS) - specifically, it looks like
their DNS entries don't resolve ("Name or service not known").
Please can you check
* the hs_hostname and xdms_hostname values in /etc/clearwater/config on
ellis - these are the hostnames (and ports) to which ellis will try to connect
* /var/log/ellis/ellis-*.log to find the full output when you try to
create a number - this should give the full URL that is failing to be
contacted, which will tell you whether we're looking at homestead or homer
* your DNS configuration - do these hostnames resolve (and if not,
which DNS provider are you using)?
Please let me know how you get on.
Thanks,
Matt
From: [email protected]
[mailto:[email protected]] On Behalf Of NAKKOUZI,
Nour (Nour)
Sent: 26 July 2013 15:55
To: [email protected]
Subject: [Clearwater] Error - when creating a number
Hello,
I'm having the following error, when creating a number with ellis, do you have
any ideas how to fix it,
I'm following the doc, manual install in this link:
https://github.com/Metaswitch/clearwater-docs/wiki/Manual%20Install
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