Nour, Thanks for your email.
I'm not sure why your DNS configuration isn't working for "10.0.x.x.lannion.local" - that does sound like a DNS configuration problem. However, it should be fine to use hs.lannion.local - if you configure this in /etc/clearwater/config, what happens? (Previously, I think you had "hs.lannion" (no ".local") in your /etc/clearwater/config file.) BTW, it might be worth you subscribing to the Clearwater mailing list (http://lists.projectclearwater.org/listinfo/clearwater). Thanks, Matt From: NAKKOUZI, Nour (Nour) [mailto:[email protected]] Sent: 29 July 2013 14:15 To: Matt Williams Subject: RE: Error - when creating a number I also want to add more information, The curl http://hs.lannion.local:8888/ping is OK, But If I change hs with its IP address curl http://10.0.x.x.lannion.local:8888/ping the results is Couldn't resolve host '10.0.x.x.lannion.local' and that's why I have this error in the log: gaierror: [Errno -2] Name or service not known 2013-07-29 13:07:34,159 E homestead:62 2916:140618330056448] Failed to ping Homestead at http://10.0.4.7.lannion.local:8888/ping. Have you configured your HOMESTEAD_URL? So is it a DNS configuration ? From: Matt Williams [mailto:[email protected]] Sent: lundi 29 juillet 2013 14:41 To: NAKKOUZI, Nour (Nour); [email protected]<mailto:[email protected]> Subject: RE: Error - when creating a number Nour, Thanks for your response. You say that you can ping the host - presumably this is IMCP ping? If on your ellis node you issue "curl http://hs.lannion:8888/ping";, does this succeed? I notice that your /etc/clearwater/config file contains "hs.lannion.local" rather than "hs.lannion". Is this deliberate? Please let me know. Thanks, Matt From: NAKKOUZI, Nour (Nour) [mailto:[email protected]] Sent: 29 July 2013 10:54 To: Matt Williams Subject: RE: Error - when creating a number I have also this error gaierror: [Errno -2] Name or service not known 2013-07-29 09:52:16,716 E homestead:62 16453:140309274326784] Failed to ping Homestead at http://hs.lannion:8888/ping. Have you configured your HOMESTEAD_URL? ==> /var/log/ellis/ellis-3.log <== 2013-07-29 09:52:16,717 E homestead:62 16455:140309274326784] Failed to ping Homestead at http://hs.lannion:8888/ping. Have you configured your HOMESTEAD_URL? But what is strange for me, that I can ping it manually, the host is reachable From: Matt Williams [mailto:[email protected]] Sent: lundi 29 juillet 2013 11:28 To: NAKKOUZI, Nour (Nour); [email protected]<mailto:[email protected]> Subject: RE: Error - when creating a number Nour, It's good to hear from you. The error indicates that ellis (the web UI component) can't communicate with either homestead (the HSS) or homer (the XDMS) - specifically, it looks like their DNS entries don't resolve ("Name or service not known"). Please can you check * the hs_hostname and xdms_hostname values in /etc/clearwater/config on ellis - these are the hostnames (and ports) to which ellis will try to connect * /var/log/ellis/ellis-*.log to find the full output when you try to create a number - this should give the full URL that is failing to be contacted, which will tell you whether we're looking at homestead or homer * your DNS configuration - do these hostnames resolve (and if not, which DNS provider are you using)? Please let me know how you get on. Thanks, Matt From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of NAKKOUZI, Nour (Nour) Sent: 26 July 2013 15:55 To: [email protected]<mailto:[email protected]> Subject: [Clearwater] Error - when creating a number Hello, I'm having the following error, when creating a number with ellis, do you have any ideas how to fix it, I'm following the doc, manual install in this link: https://github.com/Metaswitch/clearwater-docs/wiki/Manual%20Install
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