Hi Baudouin, I'm glad this is working in NAT mode. However it should also work fine in bridged mode. I just loaded the latest OVF in VirtualBox and Ellis worked fine in both modes.
I wonder if there is some other problem here (such as https://github.com/Metaswitch/crest/issues/162). When you switched from bridged -> NAT mode did you reboot the VM? If so it could be the reboot that fixed the problem rather than the networking change. Are you able to switch back to bridged mode to see if the problem still occurs? Alternatively, you can continue to run in NAT mode, and you should be able to register SIP clients. https://github.com/Metaswitch/clearwater-docs/wiki/All-in-one-OVF-Installation contains instructions on how to get this working. Thanks, Alex. p.s. Please can you CC the mailing list when replying as this helps other users who may have the same problem. -----Original Message----- From: Baudouin d'Herbais de Thun [mailto:[email protected]] Sent: 22 October 2014 14:30 To: Alex Hockey Subject: Re: [Clearwater] ssue with Ellis to create a private identity. Clearwater. Hi Alex, I think I find the issue but why ??? Before I changed in the Virtual Machine network setting to get a IP on bridge mode from the office DHCP server. But now I set it up as NAT and now the Ellis page looks fine. Now due to the fact that the Clearwater is within a nat behind my mac, how can I register a phone from another PC within my office lan ??? B. See attached Baudouin d’Herbais de Thun Netaxis Solutions S.A. Rue Wiertz 33 1050 Bruxelles Belgium http://www.netaxis.be Fixe: +32 (0) 2 626 01 28 Mobile: +32 (0) 477 33 27 35 Fax: +32 (0) 2 640 74 43 Skype: baudouin_cod On 22/10/14 13:41, "Baudouin d'Herbais de Thun" <[email protected]> wrote: > >At address book tab I have this, see attached > > > >Baudouin d’Herbais de Thun >Netaxis Solutions S.A. >Rue Wiertz 33 >1050 Bruxelles >Belgium > >http://www.netaxis.be > >Fixe: +32 (0) 2 626 01 28 >Mobile: +32 (0) 477 33 27 35 >Fax: +32 (0) 2 640 74 43 >Skype: baudouin_cod > > > > > > >On 22/10/14 13:35, "Baudouin d'Herbais de Thun" ><[email protected]> wrote: > >>Hi Alex, >> >>Very strange indeed, in Ellis Web page I do see only numbers in >>Dashboard. >> >> >>I will start my VM machine and take some screenshot, like this you >>will have a better view. >> >>As soon as I logged in I have this see screen shot, >> >> >>To overcome this I need to stop cassandra, homestead and ellis and >>restart the services. >> >>That will be next email… >> >>But looks like already abnormal that I have to do this at each machine >>restart >> >>B. >> >> >> >> >> >>Baudouin d’Herbais de Thun >>Netaxis Solutions S.A. >>Rue Wiertz 33 >>1050 Bruxelles >>Belgium >> >>http://www.netaxis.be >> >>Fixe: +32 (0) 2 626 01 28 >>Mobile: +32 (0) 477 33 27 35 >>Fax: +32 (0) 2 640 74 43 >>Skype: baudouin_cod >> >> >> >> >> >> >>On 22/10/14 13:20, "Alex Hockey" <[email protected]> wrote: >> >>>Hi Baudouin, >>> >>>This is very strange. When I click "Reset" I get a dialog box asking >>>me to confirm that I want to reset the password. When I click OK the >>>page updates to show the new password. Screenshots of this are attached. >>> >>>What happens when you click "Reset"? Do you get the dialog box? Can >>>you send me screenshots before, during and after the reset? >>> >>>Thanks, >>>Alex. >>> >>>-----Original Message----- >>>From: Baudouin d'Herbais de Thun >>>[mailto:[email protected]] >>>Sent: 22 October 2014 11:56 >>>To: Alex Hockey >>>Cc: Eleanor Merry; [email protected] >>>Subject: Re: [Clearwater] ssue with Ellis to create a private identity. >>>Clearwater. >>> >>>Hi Alex, >>> >>>Create a number I can see it >>> >>>Reset ?? Never seen, I did try also with IE and same problem… >>> >>> >>>Note I installed the OFV version (All in the Box) with the VirtualBox >>>Image >>> >>>Fell free to call if needed, my GSM details is below or skype. >>> >>> >>> >>> >>> >>> >>>B. >>> >>>Baudouin d’Herbais de Thun >>>Netaxis Solutions S.A. >>>Rue Wiertz 33 >>>1050 Bruxelles >>>Belgium >>> >>>http://www.netaxis.be >>> >>>Fixe: +32 (0) 2 626 01 28 >>>Mobile: +32 (0) 477 33 27 35 >>>Fax: +32 (0) 2 640 74 43 >>>Skype: baudouin_cod >>> >>> >>> >>> >>> >>> >>>On 22/10/14 12:34, "Alex Hockey" <[email protected]> wrote: >>> >>>>That's strange. I have just created a new number in my Clearwater >>>>deployment using Firefox and the password is being displayed. >>>> >>>>Does this reproduce if you create a new number? Does a new password >>>>get displayed if you click the "Reset" button? >>>> >>>>If you're still having problems, could you see if this works with a >>>>different browser? Or could you try running Firefox in safe mode >>>>(https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-us >>>>ing >>>>-sa >>>>fe-mode) to see whether a plugin or Firefox config option is causing >>>>the problem. >>>> >>>>Thanks, >>>>Alex. >>>> >>>>-----Original Message----- >>>>From: Baudouin d'Herbais de Thin >>>>[mailto:[email protected]] >>>>Sent: 20 October 2014 20:41 >>>>To: Alex Hockey >>>>Cc: Eleanor Merry; [email protected] >>>>Subject: Re: [Clearwater] ssue with Ellis to create a private identity. >>>>Clearwater. >>>> >>>>Hello I never saw the password on the web page. I use Firefox >>>> >>>>Envoyé de mon iPhone >>>> >>>>> Le 20 oct. 2014 à 17:27, Alex Hockey <[email protected]> >>>>>a écrit : >>>>> >>>>> Hi there, >>>>> >>>>> Ellie is unavailable right now, so hopefully I can help with your >>>>>query. >>>>> >>>>> When you create a number though Ellis, it generates a password for >>>>>that subscriber. However for security reasons we only display that >>>>>password once - if you refresh the page (or navigate away and come >>>>>back) the password is shown as "Not Available". After you create a >>>>>number you should enter it into your UAC immediately (or make a >>>>>note of it before you leave the page). If you have already created >>>>>a number you can reset the password by clicking the "Reset" button. >>>>> >>>>> You will probably also need to enter something like an >>>>>"Authorization name" into your UAC. This is the "Private Identity" >>>>>displayed in Ellis. >>>>> >>>>> Hope this helps, >>>>> Alex. >>>>> >>>>> -----Original Message----- >>>>> From: [email protected] >>>>> [mailto:[email protected]] On Behalf >>>>>Of Baudouin d'Herbais de Thun >>>>> Sent: 20 October 2014 13:49 >>>>> To: Eleanor Merry; [email protected] >>>>> Subject: Re: [Clearwater] ssue with Ellis to create a private >>>>>identity. >>>>>Clearwater. >>>>> >>>>> Hi Eleanor, >>>>> >>>>> I did as suggested >>>>> >>>>> I have a slight improvement. >>>>> >>>>> >>>>> >>>>> Now when logged in in “Ellis”, I can create a number ==> Internal >>>>> >>>>> So SIP to bono for call signaling - credentials are provisioned >>>>>through ellis, and that is not the case, I do see the number IE: >>>>>6505550402 but I can’t see credentials on Ellis to configure my UAC. >>>>> >>>>> If I click on a number in Addreebook tab, I do have as URL as >>>>>example: >>>>> sip:[email protected] >>>>> >>>>> I guess I should go to a new page showing credentials?? >>>>> >>>>> >>>>> >>>>> B. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Baudouin d’Herbais de Thun >>>>> Netaxis Solutions S.A. >>>>> Rue Wiertz 33 >>>>> 1050 Bruxelles >>>>> Belgium >>>>> >>>>> http://www.netaxis.be >>>>> >>>>> Fixe: +32 (0) 2 626 01 28 >>>>> Mobile: +32 (0) 477 33 27 35 >>>>> Fax: +32 (0) 2 640 74 43 >>>>> Skype: baudouin_cod >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>>> On 14/10/14 19:07, "Eleanor Merry" <[email protected]> >>>>>>wrote: >>>>>> >>>>>> Hi, >>>>>> >>>>>> Thanks for getting in touch about this. >>>>>> >>>>>> A potential cause of this could be that there's a race condition >>>>>> on start-up, and the Cassandra process doesn’t get started properly. >>>>>> This then affects the homestead-prov component (causing the 503 >>>>>> overload messages you've seen in the logs), which in turn means >>>>>> that Ellis can't provision subscribers. >>>>>> >>>>>> Can you please check for me: >>>>>> - Is it still broken? If it is just an issue with Cassandra >>>>>> having a slow start then this can be fixed by waiting for 10 minutes or >>>>>> so. >>>>>> - Is Cassandra running correctly? You can check this by running >>>>>> 'monit status', and getting the uptime of the Cassandra process >>>>>> >>>>>> If it is still broken, then can you try stopping and starting the >>>>>> services? You can do this by running the following commands: >>>>>> >>>>>> monit stop ellis >>>>>> monit stop homestead-prov >>>>>> monit stop cassandra >>>>>> monit start cassandra (please then wait for cassandra to have >>>>>> fully >>>>>> restarted) >>>>>> monit start homestead-prov >>>>>> monit start ellis >>>>>> >>>>>> Can you let me know if this fixes it? We'll also look at fixing >>>>>> this properly in the OVF. >>>>>> >>>>>> Thanks! >>>>>> >>>>>> Ellie >>>>>> >>>>>> -----Original Message----- >>>>>> From: [email protected] >>>>>> [mailto:[email protected]] On Behalf >>>>>>Of Baudouin d'Herbais de Thun >>>>>> Sent: 14 October 2014 13:54 >>>>>> To: [email protected] >>>>>> Subject: Re: [Clearwater] ssue with Ellis to create a private >>>>>>identity. >>>>>> Clearwater. >>>>>> >>>>>> Almost Same post was done on Oct 10th.. >>>>>> >>>>>> >>>>>> >>>>>> Re: [Clearwater] configure outbound proxy all in one ofv image >>>>>> <http://lists.projectclearwater.org/mail-archive/msg00972.html> , >>>>>> >>>>>> >>>>>> Regards >>>>>> >>>>>> >>>>>> B. >>>>>> >>>>>> >>>>>> From: Baudouin d'Herbais de Thun <[email protected]> >>>>>> Date: Tuesday 14 October 2014 11:30 >>>>>> To: <[email protected]> >>>>>> Subject: ssue with Ellis to create a private identity. Clearwater. >>>>>> >>>>>> >>>>>> Hi, >>>>>> >>>>>> I have installed Clearwater all in the Box. >>>>>> >>>>>> I have crated a user in « Ellis » and I can log in >>>>>> >>>>>> When logged in, the GUI http asked me to create a new Private >>>>>>Identity. >>>>>> >>>>>> When I click on it, I do have a popup with : >>>>>> >>>>>> « Failed to update the server (see detailed diagnostics in >>>>>> developer console). Please refresh the page. » In the Logs I can >>>>>> see the following at /var/log/ellis while doing a tail -f >>>>>> >>>>>> >>>>>> 2014-10-14 08:21:19,883 D numbers:120 1341:140715832346368] >>>>>> Number allocation API call (PSTN = false) >>>>>> 2014-10-14 08:21:19,884 D numbers:125 1341:140715832346368] >>>>>> Allocating a non-PSTN number >>>>>> 2014-10-14 08:21:19,886 D numbers:139 1341:140715832346368] >>>>>> Fetched >>>>>> 7e5df41b-9614-4a1a-b0c7-ce4f72c2ff17 >>>>>> 2014-10-14 08:21:19,888 D numbers:151 1341:140715832346368] >>>>>> Updated the owner >>>>>> 2014-10-14 08:21:19,888 D numbers:129 1341:140715832346368] SIP >>>>>> URI sip:[email protected] >>>>>> 2014-10-14 08:21:19,890 D numbers:158 1341:140715832346368] >>>>>> Populating other servers... >>>>>> 2014-10-14 08:21:19,890 D numbers:169 1341:140715832346368] About >>>>>> to create private ID at Homestead >>>>>> 2014-10-14 08:21:19,891 W homestead:283 1341:140715832346368] >>>>>> Passing SIP password in the clear over http >>>>>> 2014-10-14 08:21:19,894 D numbers:174 1341:140715832346368] >>>>>> Created private ID at Homestead >>>>>> 2014-10-14 08:21:19,894 W homestead:283 1341:140715832346368] >>>>>> Passing SIP password in the clear over http >>>>>> 2014-10-14 08:21:19,898 W utils:78 1341:140715832346368] Non-OK >>>>>> HTTP response. HTTP 503: Service Unavailable >>>>>> 2014-10-14 08:21:19,898 W numbers:196 1341:140715832346368] >>>>>> Failed to update all the backends >>>>>> 2014-10-14 08:21:19,898 W homestead:283 1341:140715832346368] >>>>>> Passing SIP password in the clear over http >>>>>> 2014-10-14 08:21:19,899 D utils:94 1341:140715832346368] Still >>>>>> expecting >>>>>> 2 callbacks >>>>>> 2014-10-14 08:21:19,899 W utils:78 1341:140715832346368] Non-OK >>>>>> HTTP response. HTTP 503: Service Unavailable >>>>>> 2014-10-14 08:21:19,900 D utils:94 1341:140715832346368] Still >>>>>> expecting >>>>>> 1 callbacks >>>>>> 2014-10-14 08:21:19,904 W utils:78 1341:140715832346368] Non-OK >>>>>> HTTP response. >>>>>> HTTPResponse(code=503,request_time=0.00650787353515625,buffer=<_i >>>>>> o.B >>>>>> y >>>>>> te >>>>>> sIO >>>>>> object at >>>>>> 0x31ba350>,_body=None,time_info={},request=<tornado.httpclient.HT >>>>>> 0x31ba350>TPR >>>>>> 0x31ba350>e >>>>>> 0x31ba350>qu >>>>>> 0x31ba350>e >>>>>> 0x31ba350>st >>>>>> object at >>>>>> 0x31a8d10>,effective_url='http://10.0.0.183:7888/org.etsi.ngn.sim >>>>>> 0x31a8d10>ser >>>>>> 0x31a8d10>v >>>>>> 0x31a8d10>s/ >>>>>> 0x31a8d10>u >>>>>> 0x31a8d10>sers >>>>>> >>>>>>/sip%3A6505550892%40example.com/simservs.xml',headers={'Content-Le >>>>>>ngt >>>>>>h >>>>>>' >>>>>>: >>>>>> '98', 'Server': 'cyclone/1.0', 'Content-Type': >>>>>>'application/json', >>>>>> 'Content-Encoding': 'gzip'},error=HTTPError('HTTP 503: Service >>>>>> Unavailable',)) >>>>>> 2014-10-14 08:21:19,904 D utils:94 1341:140715832346368] Still >>>>>>expecting >>>>>> 0 callbacks >>>>>> 2014-10-14 08:21:19,905 W utils:78 1341:140715832346368] Non-OK >>>>>>HTTP >>>>>> >>>>>>response. >>>>>> >>>>>>HTTPResponse(code=503,request_time=0.005930185317993164,buffer=<_i >>>>>>o.B >>>>>> yt >>>>>> esI >>>>>> O >>>>>> object at >>>>>> 0x31ba170>,_body=None,time_info={},request=<tornado.httpclient.HT >>>>>> 0x31ba170>TPR >>>>>> 0x31ba170>e >>>>>> 0x31ba170>qu >>>>>> 0x31ba170>e >>>>>> 0x31ba170>st >>>>>> object at >>>>>> 0x31a8950>,effective_url='http://10.0.0.183:8889/public/sip%3A650 >>>>>> 0x31a8950>555 >>>>>> 0x31a8950>0 >>>>>> 0x31a8950>89 >>>>>> 0x31a8950>2 >>>>>> 0x31a8950>%40e >>>>>> xample.com/associated_private_ids',headers={'Content-Length': >>>>>> '98', >>>>>> 'Server': 'cyclone/1.0', 'Content-Type': 'application/json', >>>>>> 'Content-Encoding': 'gzip'},error=HTTPError('HTTP 503: Service >>>>>> Unavailable',)) >>>>>> 2014-10-14 08:21:19,905 D numbers:254 1341:140715832346368] >>>>>> Failed to retrieve private IDs for a public ID >>>>>> 2014-10-14 08:21:19,905 D numbers:255 1341:140715832346368] >>>>>> Returning sip:[email protected] to the pool >>>>>> 2014-10-14 08:21:19,905 D numbers:88 1341:140715832346368] >>>>>> Removing owner of sip:[email protected] >>>>>> 2014-10-14 08:21:19,909 W numbers:208 1341:140715832346368] >>>>>> Backed out changes after failure >>>>>> 2014-10-14 08:21:19,910 E web:1447 1341:140715832346368] 502 POST >>>>>> /accounts/baudouin.dherbais%40netaxis.be/numbers/?cb=11da823031H4 >>>>>> (10.0.0.173) 27.97ms >>>>>> 2014-10-14 08:21:19,911 D utils:94 1341:140715832346368] Still >>>>>> expecting >>>>>> 0 callbacks >>>>>> >>>>>> >>>>>> ============== >>>>>> >>>>>> I can also see in /var/log/homestead-prov/homestead-prov-0.log >>>>>> >>>>>> Rejecting request because of overload sending 503 response to >>>>>> 10.0.0.183 for GET http://ŠŠ >>>>>> >>>>>> >>>>>> So it looks like a congestion issue. >>>>>> >>>>>> As I am running a VirtualBox entity, what could cause this ??? >>>>>> >>>>>> Kind regards >>>>>> >>>>>> >>>>>> >>>>>> Baudouin d¹Herbais de Thun >>>>>> Netaxis Solutions S.A. >>>>>> Rue Wiertz 33 >>>>>> 1050 Bruxelles >>>>>> Belgium >>>>>> >>>>>> http://www.netaxis.be >>>>>> >>>>>> Fixe: +32 (0) 2 626 01 28 >>>>>> Mobile: +32 (0) 477 33 27 35 >>>>>> Fax: +32 (0) 2 640 74 43 >>>>>> Skype: baudouin_cod >>>>> >>>>> >>>>> _______________________________________________ >>>>> Clearwater mailing list >>>>> [email protected] >>>>> http://lists.projectclearwater.org/listinfo/clearwater >>> > _______________________________________________ Clearwater mailing list [email protected] http://lists.projectclearwater.org/listinfo/clearwater
