Hi Ashish, Can you please try and create a subscriber in Ellis, and then send me the ellis-0.log and the ellis-1.logs (there's a tail of the ellis-1.log in the logs you sent before, but it doesn't cover an attempt to create a subscriber)?
Thanks, Ellie From: Ashish Maheshwari -X (ashimahe - L & T TECHNOLOGY SERVICES LIMITED at Cisco) [mailto:[email protected]] Sent: 11 February 2015 05:58 To: [email protected]; Eleanor Merry Subject: Failed to udate server using ELLIS Hi Team, I installed CW IMS using all in one method, after successfully installation I was able to create subscriber using Ellis but next day when I tried to create new subscriber I am getting error "failed to update server" I tried to resolve the issue using you troubleshooting doc on your website : Tried to run create_numbers.py script<https://github.com/Metaswitch/clearwater-docs/wiki/Manual%20Install#ellis> again but its giving o/p already 1000 no. in database. I am attaching Ellis logs also for your reference. I checked all the processes including homer and homestead using MONIT , all are working fine. Thanks & Regards, Ashish Maheshwari _______________________________________________ Clearwater mailing list [email protected] http://lists.projectclearwater.org/listinfo/clearwater
