Hi Shree, 

Can you please turn on debug logging for Sprout, retry the call, and then send 
me the debug logs? You can turn on debug logging by creating/editing the file 
'/etc/clearwater/user_settings' on the Sprout node, add log_level=5, and then 
restart Sprout (run 'service sprout stop' and allow Sprout to be restarted by 
monit).

In the logs you sent before, there are some errors where Sprout is attempting 
to send an ACR to Ralf and this is failing. This can happen if Ralf is unable 
to send the ACR on to a CDF. If you don't have a CDF (not provided by Project 
Clearwater) in your system then you don't need to have a Ralf in your 
Clearwater deployment.

There are also errors where Sprout can't send timer requests to Chronos. Can 
you also send me the Chronos logs (in /var/log/chronos/)?

Ellie

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of SHREE DUTH 
Awasthi
Sent: 01 April 2015 21:44
To: [email protected]
Subject: Re: [Clearwater] Multi VM setup -SIP error 408

Hi All,

Request your time and suggestions. Another important observation on Sprout
VM:

[sprout]sprout1@sprout1:/var/log/sprout$ sudo netstat -anp | grep 7253
tcp        0      0 127.0.0.1:7253          0.0.0.0:*               LISTEN
     1284/chronos
tcp        0      0 255.255.255.255:7253    0.0.0.0:*               LISTEN
     1284/chronos
tcp        0      0 127.0.0.1:37680         127.0.0.1:7253
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37819         127.0.0.1:7253
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37271         127.0.0.1:7253
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37548         127.0.0.1:7253
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37137         127.0.0.1:7253
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37406         127.0.0.1:7253
 TIME_WAIT   -
[sprout]sprout1@sprout1:/var/log/sprout$


[sprout]sprout1@sprout1:/var/log/sprout$ nmap -sT -O localhost TCP/IP 
fingerprinting (for OS scan) requires root privileges.
QUITTING!
[sprout]sprout1@sprout1:/var/log/sprout$ sudo nmap -sT -O localhost

Starting Nmap 5.21 ( http://nmap.org ) at 2015-04-01 20:39 UTC Nmap scan report 
for localhost (127.0.0.1) Host is up (0.000044s latency).
Not shown: 998 closed ports
PORT   STATE SERVICE
22/tcp open  ssh
53/tcp open  domain
No exact OS matches for host (If you know what OS is running on it, see 
http://nmap.org/submit/ ).
TCP/IP fingerprint:
OS:SCAN(V=5.21%D=4/1%OT=22%CT=1%CU=37313%PV=N%DS=0%DC=L%G=Y%TM=551C5782%P=x
OS:86_64-unknown-linux-gnu)SEQ(SP=106%GCD=1%ISR=10A%TI=Z%CI=I%II=I%TS=8)SEQ
OS:(SP=106%GCD=2%ISR=10A%TI=Z%CI=I%II=I%TS=8)OPS(O1=MFFD7ST11NW9%O2=MFFD7ST
OS:11NW9%O3=MFFD7NNT11NW9%O4=MFFD7ST11NW9%O5=MFFD7ST11NW9%O6=MFFD7ST11)WIN(
OS:W1=AAAA%W2=AAAA%W3=AAAA%W4=AAAA%W5=AAAA%W6=AAAA)ECN(R=Y%DF=Y%T=40%W=AAAA
OS:%O=MFFD7NNSNW9%CC=Y%Q=)T1(R=Y%DF=Y%T=40%S=O%A=S+%F=AS%RD=0%Q=)T2(R=N)T3(
OS:R=N)T4(R=Y%DF=Y%T=40%W=0%S=A%A=Z%F=R%O=%RD=0%Q=)T5(R=Y%DF=Y%T=40%W=0%S=Z
OS:%A=S+%F=AR%O=%RD=0%Q=)T6(R=Y%DF=Y%T=40%W=0%S=A%A=Z%F=R%O=%RD=0%Q=)T7(R=Y
OS:%DF=Y%T=40%W=0%S=Z%A=S+%F=AR%O=%RD=0%Q=)U1(R=Y%DF=N%T=40%IPL=164%UN=0%RI
OS:PL=G%RID=G%RIPCK=G%RUCK=G%RUD=G)IE(R=Y%DFI=N%T=40%CD=S)

Network Distance: 0 hops

OS detection performed. Please report any incorrect results at 
http://nmap.org/submit/ .
Nmap done: 1 IP address (1 host up) scanned in 11.93 seconds


Br,
Shree

On Wed, Apr 1, 2015 at 1:26 PM, SHREE DUTH Awasthi < 
[email protected]> wrote:

> Hello All,
>
> Am sorry for large attachments.
>
> We have successfully installed clearwater multi VM setup with all 
> services running in six different VMs which are on ESX hyper visor 
> which inturn is on HP proliant BL Gen8 server.
>
> We tried using Zoiper / X-lite client to test the SIP call but the 
> call is not going through. Can you please help us with pointers ?
>
> Notifiable Sprout logs:
> 01-04-2015 18:43:44.370 UTC Error httpconnection.cpp:624:
> http://10.90.10.235:7253/timers failed at server 10.90.10.235 : 
> Couldn't connect to server (7) : fatal
> 01-04-2015 18:43:44.370 UTC Error httpconnection.cpp:624:
> http://10.90.10.235:7253/timers failed at server 10.90.10.235 : 
> Couldn't connect to server (7) : fatal
> 01-04-2015 18:43:44.371 UTC Error httpconnection.cpp:738: cURL failure 
> with cURL error code 7 (see man 3 libcurl-errors) and HTTP error code 
> 404
> 01-04-2015 18:43:44.377 UTC Error httpconnection.cpp:738: cURL failure 
> with cURL error code 0 (see man 3 libcurl-errors) and HTTP error code 
> 400
> 01-04-2015 18:43:44.377 UTC Warning acr.cpp:627: Failed to send Ralf 
> ACR message (0x7f8594007480), rc = 400
>
> Please find all the relevant attachemnts.
>
> Note: We have already tried calling with and without outboud proxy !
>
> Best Regards,
> Shree Duth Awasthi.
> +91 8867713871
>
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