Hi,

There weren't any INVITE attempts in the attached Sprout logs. However, looking 
at the Zoiper screenshot, it looks like the Zoiper client isn't registering 
(and so won't be able to be part of a call).
In Zoiper, you should set the domain to be the same value as the home_domain 
value in /etc/clearwater/config. Your auth username should be the private 
identity of your subscriber (which I'd expect to be <username>@<domain>).

If this doesn't work, please can you send me the debug logs from Sprout for a 
REGISTER attempt?

Ellie

________________________________
From: SHREE DUTH Awasthi [[email protected]]
Sent: 02 April 2015 22:23
To: Eleanor Merry
Cc: [email protected]
Subject: Re: [Clearwater] Multi VM setup -SIP error 408

Hi Elle,

Thanks a lot for your time and suggestions.

Yes, we have created the file "/etc/clearwater/user_settings" as suggested and 
stopped the sprout service. Yes, we may have to ignore the CDF errors as of 
now. .PFA for the setting used for calling  and requested logs. Please suggest 
if any changes are required.

Best Regards,
Shree Duth Awasthi.

Noticable Sprout logs:

SIP/2.0 200 OK
Via: SIP/2.0/TCP 127.0.0.1;rport=45687;received=127.0.0.1;branch=z9hG4bK-34765
Call-ID: poll-sip-34765
From: "poll-sip" 
<sip:[email protected]<mailto:sip%[email protected]>>;tag=34765
To: <sip:[email protected]<mailto:sip%[email protected]>>;tag=z9hG4bK-34765
CSeq: 34765 OPTIONS
Content-Length:  0


--end msg--
02-04-2015 21:20:33.429 UTC Debug pjsip: tdta0x7f10dc00 Destroying txdata 
Response msg 200/OPTIONS/cseq=34765 (tdta0x7f10dc00ee40)
02-04-2015 21:20:33.429 UTC Debug thread_dispatcher.cpp:176: Worker thread 
completed processing message 0x7f10d400c4a8
02-04-2015 21:20:33.429 UTC Debug thread_dispatcher.cpp:182: Request latency = 
494us
02-04-2015 21:20:33.430 UTC Debug statistic.cpp:103: Send new value for 
statistic latency_us, size 5
02-04-2015 21:20:33.430 UTC Debug zmq_lvc.cpp:172: Update to latency_us 
statistic
02-04-2015 21:20:33.430 UTC Debug zmq_lvc.cpp:256: Clearing message cache for 
0x7f110c012ff0
02-04-2015 21:20:33.440 UTC Verbose httpstack.cpp:262: Process request for URL 
/ping, args (null)
02-04-2015 21:20:33.440 UTC Verbose httpstack.cpp:69: Sending response 200 to 
request for URL /ping, args (null)
02-04-2015 21:20:34.438 UTC Verbose pjsip: tcps0x7f10d400 TCP connection closed
02-04-2015 21:20:34.438 UTC Debug connection_tracker.cpp:91: Connection 
0x7f10d4007f38 has been destroyed
02-04-2015 21:20:34.438 UTC Verbose pjsip: tcps0x7f10d400 TCP transport 
destroyed with reason 70016: End of file (PJ_EEOF)
^C


On Thu, Apr 2, 2015 at 9:44 AM, Eleanor Merry 
<[email protected]<mailto:[email protected]>> wrote:
Hi Shree,

Can you please turn on debug logging for Sprout, retry the call, and then send 
me the debug logs? You can turn on debug logging by creating/editing the file 
'/etc/clearwater/user_settings' on the Sprout node, add log_level=5, and then 
restart Sprout (run 'service sprout stop' and allow Sprout to be restarted by 
monit).

In the logs you sent before, there are some errors where Sprout is attempting 
to send an ACR to Ralf and this is failing. This can happen if Ralf is unable 
to send the ACR on to a CDF. If you don't have a CDF (not provided by Project 
Clearwater) in your system then you don't need to have a Ralf in your 
Clearwater deployment.

There are also errors where Sprout can't send timer requests to Chronos. Can 
you also send me the Chronos logs (in /var/log/chronos/)?

Ellie

-----Original Message-----
From: 
[email protected]<mailto:[email protected]>
 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of SHREE DUTH Awasthi
Sent: 01 April 2015 21:44
To: 
[email protected]<mailto:[email protected]>
Subject: Re: [Clearwater] Multi VM setup -SIP error 408

Hi All,

Request your time and suggestions. Another important observation on Sprout
VM:

[sprout]sprout1@sprout1:/var/log/sprout$ sudo netstat -anp | grep 7253
tcp        0      0 127.0.0.1:7253<http://127.0.0.1:7253>          0.0.0.0:*    
           LISTEN
     1284/chronos
tcp        0      0 255.255.255.255:7253<http://255.255.255.255:7253>    
0.0.0.0:*               LISTEN
     1284/chronos
tcp        0      0 127.0.0.1:37680<http://127.0.0.1:37680>         
127.0.0.1:7253<http://127.0.0.1:7253>
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37819<http://127.0.0.1:37819>         
127.0.0.1:7253<http://127.0.0.1:7253>
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37271<http://127.0.0.1:37271>         
127.0.0.1:7253<http://127.0.0.1:7253>
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37548<http://127.0.0.1:37548>         
127.0.0.1:7253<http://127.0.0.1:7253>
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37137<http://127.0.0.1:37137>         
127.0.0.1:7253<http://127.0.0.1:7253>
 TIME_WAIT   -
tcp        0      0 127.0.0.1:37406<http://127.0.0.1:37406>         
127.0.0.1:7253<http://127.0.0.1:7253>
 TIME_WAIT   -
[sprout]sprout1@sprout1:/var/log/sprout$


[sprout]sprout1@sprout1:/var/log/sprout$ nmap -sT -O localhost TCP/IP 
fingerprinting (for OS scan) requires root privileges.
QUITTING!
[sprout]sprout1@sprout1:/var/log/sprout$ sudo nmap -sT -O localhost

Starting Nmap 5.21 ( http://nmap.org ) at 2015-04-01 20:39 UTC Nmap scan report 
for localhost (127.0.0.1) Host is up (0.000044s latency).
Not shown: 998 closed ports
PORT   STATE SERVICE
22/tcp open  ssh
53/tcp open  domain
No exact OS matches for host (If you know what OS is running on it, see 
http://nmap.org/submit/ ).
TCP/IP fingerprint:
OS:SCAN(V=5.21%D=4/1%OT=22%CT=1%CU=37313%PV=N%DS=0%DC=L%G=Y%TM=551C5782%P=x
OS:86_64-unknown-linux-gnu)SEQ(SP=106%GCD=1%ISR=10A%TI=Z%CI=I%II=I%TS=8)SEQ
OS:(SP=106%GCD=2%ISR=10A%TI=Z%CI=I%II=I%TS=8)OPS(O1=MFFD7ST11NW9%O2=MFFD7ST
OS:11NW9%O3=MFFD7NNT11NW9%O4=MFFD7ST11NW9%O5=MFFD7ST11NW9%O6=MFFD7ST11)WIN(
OS:W1=AAAA%W2=AAAA%W3=AAAA%W4=AAAA%W5=AAAA%W6=AAAA)ECN(R=Y%DF=Y%T=40%W=AAAA
OS:%O=MFFD7NNSNW9%CC=Y%Q=)T1(R=Y%DF=Y%T=40%S=O%A=S+%F=AS%RD=0%Q=)T2(R=N)T3(
OS:R=N)T4(R=Y%DF=Y%T=40%W=0%S=A%A=Z%F=R%O=%RD=0%Q=)T5(R=Y%DF=Y%T=40%W=0%S=Z
OS:%A=S+%F=AR%O=%RD=0%Q=)T6(R=Y%DF=Y%T=40%W=0%S=A%A=Z%F=R%O=%RD=0%Q=)T7(R=Y
OS:%DF=Y%T=40%W=0%S=Z%A=S+%F=AR%O=%RD=0%Q=)U1(R=Y%DF=N%T=40%IPL=164%UN=0%RI
OS:PL=G%RID=G%RIPCK=G%RUCK=G%RUD=G)IE(R=Y%DFI=N%T=40%CD=S)

Network Distance: 0 hops

OS detection performed. Please report any incorrect results at 
http://nmap.org/submit/ .
Nmap done: 1 IP address (1 host up) scanned in 11.93 seconds


Br,
Shree

On Wed, Apr 1, 2015 at 1:26 PM, SHREE DUTH Awasthi < 
[email protected]<mailto:[email protected]>> wrote:

> Hello All,
>
> Am sorry for large attachments.
>
> We have successfully installed clearwater multi VM setup with all
> services running in six different VMs which are on ESX hyper visor
> which inturn is on HP proliant BL Gen8 server.
>
> We tried using Zoiper / X-lite client to test the SIP call but the
> call is not going through. Can you please help us with pointers ?
>
> Notifiable Sprout logs:
> 01-04-2015 18:43:44.370 UTC Error httpconnection.cpp:624:
> http://10.90.10.235:7253/timers failed at server 10.90.10.235 :
> Couldn't connect to server (7) : fatal
> 01-04-2015 18:43:44.370 UTC Error httpconnection.cpp:624:
> http://10.90.10.235:7253/timers failed at server 10.90.10.235 :
> Couldn't connect to server (7) : fatal
> 01-04-2015 18:43:44.371 UTC Error httpconnection.cpp:738: cURL failure
> with cURL error code 7 (see man 3 libcurl-errors) and HTTP error code
> 404
> 01-04-2015 18:43:44.377 UTC Error httpconnection.cpp:738: cURL failure
> with cURL error code 0 (see man 3 libcurl-errors) and HTTP error code
> 400
> 01-04-2015 18:43:44.377 UTC Warning acr.cpp:627: Failed to send Ralf
> ACR message (0x7f8594007480), rc = 400
>
> Please find all the relevant attachemnts.
>
> Note: We have already tried calling with and without outboud proxy !
>
> Best Regards,
> Shree Duth Awasthi.
> +91 8867713871
>
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