Hi Sai, It looks like the Ellis database has some invalid entries (likely because of trying to use Ellis and an external HSS).
The easiest way to go from here is to wipe out all of your subscribers and then start again. To do this: Check that Homestead isn't using an external HSS. If you run ps -eaf | grep homestead, you can see what options Homestead is running with. Hss-peer should be empty, and dest-host should be set to 0.0.0.0 To delete all numbers on Ellis, run the following on Ellis: sudo mysql USE ellis UPDATE numbers SET owner_id=NULL; To delete all numbers on Homestead, run the following on Homestead: cqlsh USE homestead_provisioning; TRUNCATE public; TRUNCATE private; TRUNCATE service_profiles; TRUNCATE implicit_registration_sets; USE homestead_cache; TRUNCATE impi; TRUNCATE impu; TRUNCATE impi_mapping; To delete all numbers on Homer, run the following on Homer: cqlsh USE homer; TRUNCATE simservs; Ellie From: [email protected] [mailto:[email protected]] Sent: 08 January 2016 08:02 To: Eleanor Merry; [email protected] Subject: Ellis issue failed to update server Hi Ellie, I was unable to point out where exactly issue occurs while creating new private identity and getting error as "failed to update server refresh the browser". observed logs: 08-01-2016 07:53:55.125 UTC DEBUG homestead.py:275: Received response from http://homestead.pes.com:8889/public/sip%3A6505550924%40cw-ngv.com/associated_private_ids with code 404 08-01-2016 07:53:55.126 UTC WARNING utils.py:78: Non-OK HTTP response. HTTPResponse(code=404,request_time=0.1031348705291748,buffer=<_io.BytesIO object at 0x7f4a3dc90b30>,_body=None,time_info={},request=<tornado.httpclient.HTTPRequest object at 0x7f4a3e42d590>,effective_url='http://homestead.pes.com:8889/public/sip%3A6505550924%40cw-ngv.com/associated_private_ids',headers={'Content-Length': '95', 'Content-Encoding': 'gzip', 'Server': 'nginx/1.4.6 (Ubuntu)', 'Connection': 'close', 'Date': 'Fri, 08 Jan 2016 07:53:27 GMT', 'Content-Type': 'application/json'},error=HTTPError('HTTP 404: Not Found',)) 08-01-2016 07:53:55.126 UTC WARNING numbers.py:114: Failed to fetch private identities from homestead 08-01-2016 07:53:55.126 UTC ERROR web.py:718: Cannot send error response after headers written Please find the updated /var/log/ellis *.log attached. Thanks in advance!! Regards, Sai The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com<http://www.wipro.com>
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