Hi Sai, The Ellis logs show that Ellis is trying to get information about various subscribers, and Homestead is returning a 404 to all of them. Ellis shouldn't be asking about any subscribers yet though - can you confirm that you updated the numbers on Ellis as well as truncating the Homestead/Homer databases?
You *can* create a number in Ellis using only Ellis, Homer and Homestead - although you won't be able to do much with them. Alternatively, have you seen our all-in-one images (more details at http://clearwater.readthedocs.org/en/latest/All_in_one_Images/index.html)? These run all the Clearwater components on a single node, and are much simpler to set up than the full install. Ellie From: [email protected]<mailto:[email protected]> [mailto:[email protected]] Sent: 08 January 2016 15:18 To: Eleanor Merry; [email protected]<mailto:[email protected]> Subject: Re: Ellis issue failed to update server Hi Ellie, Thanks. Followed steps as suggested but still Ellis UI displays pop-up while creating a number with "failed to update server refresh the browser", Even password also did not displayed on browser. But logs looks good. Attaching the latest logs. Can you please look at the logs and suggest me how to go ahead. One more thing, to create a number in Ellis, only 3 VMs are running (Ellis, Homer & Homestead). Remaining VMs i have shut down due to RAM size of my PC. This could of any problem?? Thanks in advance!! Regards, Sai ________________________________ From: Eleanor Merry <[email protected]<mailto:[email protected]>> Sent: 08 January 2016 18:21 To: Sainath Ellendula (WT01 - Product Engineering Service); [email protected]<mailto:[email protected]> Subject: RE: Ellis issue failed to update server Hi Sai, It looks like the Ellis database has some invalid entries (likely because of trying to use Ellis and an external HSS). The easiest way to go from here is to wipe out all of your subscribers and then start again. To do this: Check that Homestead isn't using an external HSS. If you run ps -eaf | grep homestead, you can see what options Homestead is running with. Hss-peer should be empty, and dest-host should be set to 0.0.0.0 To delete all numbers on Ellis, run the following on Ellis: sudo mysql USE ellis UPDATE numbers SET owner_id=NULL; To delete all numbers on Homestead, run the following on Homestead: cqlsh USE homestead_provisioning; TRUNCATE public; TRUNCATE private; TRUNCATE service_profiles; TRUNCATE implicit_registration_sets; USE homestead_cache; TRUNCATE impi; TRUNCATE impu; TRUNCATE impi_mapping; To delete all numbers on Homer, run the following on Homer: cqlsh USE homer; TRUNCATE simservs; Ellie From: [email protected]<mailto:[email protected]> [mailto:[email protected]] Sent: 08 January 2016 08:02 To: Eleanor Merry; [email protected]<mailto:[email protected]> Subject: Ellis issue failed to update server Hi Ellie, I was unable to point out where exactly issue occurs while creating new private identity and getting error as "failed to update server refresh the browser". observed logs: 08-01-2016 07:53:55.125 UTC DEBUG homestead.py:275: Received response from http://homestead.pes.com:8889/public/sip%3A6505550924%40cw-ngv.com/associated_private_ids with code 404 08-01-2016 07:53:55.126 UTC WARNING utils.py:78: Non-OK HTTP response. HTTPResponse(code=404,request_time=0.1031348705291748,buffer=<_io.BytesIO object at 0x7f4a3dc90b30>,_body=None,time_info={},request=<tornado.httpclient.HTTPRequest object at 0x7f4a3e42d590>,effective_url='http://homestead.pes.com:8889/public/sip%3A6505550924%40cw-ngv.com/associated_private_ids',headers={'Content-Length': '95', 'Content-Encoding': 'gzip', 'Server': 'nginx/1.4.6 (Ubuntu)', 'Connection': 'close', 'Date': 'Fri, 08 Jan 2016 07:53:27 GMT', 'Content-Type': 'application/json'},error=HTTPError('HTTP 404: Not Found',)) 08-01-2016 07:53:55.126 UTC WARNING numbers.py:114: Failed to fetch private identities from homestead 08-01-2016 07:53:55.126 UTC ERROR web.py:718: Cannot send error response after headers written Please find the updated /var/log/ellis *.log attached. Thanks in advance!! 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