Hi,
Could you try adding the following two lines to the end of
/etc/clearwater/shared_config on your Sprout node, and running “sudo service
sprout stop” to restart sprout?
alias_list=$sprout_hostname
scscf_uri=sip:scscf@${sprout_hostname}:5054
This fixed similar issues I saw on a HEAT deployment running the “Bulbasaur”
release. I’ll get these changes (or equivalent ones) made to our default config.
(Technically you should also run `
/usr/share/clearwater/clearwater-config-manager/scripts/upload_shared_config`
to update this shared config around the cluster, but this config only applies
to Sprout nodes, so it’s not vital.)
Best,
Rob
From: Clearwater [mailto:[email protected]] On
Behalf Of Robert Day (projectclearwater.org)
Sent: 20 April 2016 22:52
To: [email protected]; [email protected]
Subject: Re: [Project Clearwater] homestead unable to get authentication vector
(authentication failure)
Thanks for sending these logs, but unfortunately they still don’t quite match
up – the Bono log covers 05:25:46.377 to 05:26:14.776 (and the last REGISTER
message is at 05:25:56.911), whereas the Sprout log covers 05:26:03.603 to
05:26:44.156 (so it only starts after the last REGISTER message was sent). It
looks like you might have pasted some console output into a document - could
you copy the whole log file off the server and attach it instead?
Some of the fixes in the Charizard release (released today) may resolve this
problem – are you able to upgrade to it (following the instructions at
http://clearwater.readthedocs.org/en/latest/Upgrading_a_Clearwater_deployment.html)
or redeploy the Heat templates?
I’m also going to turn up a Heat deployment myself and see if I can reproduce
this problem.
Thanks,
Rob
From: [email protected]<mailto:[email protected]>
[mailto:[email protected]]
Sent: 19 April 2016 06:38
To: Robert Day (projectclearwater.org)
<[email protected]<mailto:[email protected]>>;
[email protected]<mailto:[email protected]>
Subject: Re: [Project Clearwater] homestead unable to get authentication vector
(authentication failure)
Hi Rob,
Thanks for your response I have changed the log_level=5 in
/etc/Clearwater/user_settings and captured the logs for the registration
request generated by zoiper(sip client). I have also double checked the
credentials. I have created the users inside homestead and homer using the
bulk_create.py script.
kindly have a look on the new captured logs and suggest me a solution to solve
this issue
waiting for your kind response
Regards,
M Tahir
Sent from Windows Mail
From: Robert Day (projectclearwater.org)<mailto:[email protected]>
Sent: Monday, April 18, 2016 7:22 PM
To: [email protected]<mailto:[email protected]>,
[email protected]<mailto:[email protected]>
Hi Tahir,
Thanks for getting in touch! I’ve looked through the log files you’ve sent, but
unfortunately they cover different time periods, so it’s not very easy to see
what’s happening for any particular request. The Sprout log covers 11:00:02.035
to 11:00:16.292, the Homestead log covers 11:00:06.698 to 11:01:05.644, and the
Bono log covers 11:00:02.551 to 11:00:03.492. Additionally, I don’t see a 403
or 504 error in any of these logs. Could you check that all your systems are
set to the same time (e.g. with NTP) and send the same logs but covering a few
minutes?
One thing I did notice in the logs was a networking error: “15-04-2016
11:00:16.241 UTC Error httpconnection.cpp:643:
http://hs.xflowresearch.com:8888/impi/2010000006%40xflowresearch.com/av?impu=sip%3A2010000006%40xflowresearch.com
failed at server 192.168.0.6 : Timeout was reached (28) : fatal”. It’s worth
checking that 192.168.0.6 is the correct IP address for Homestead and that
there’s good network connectivity between Sprout and Homestead.
Best,
Rob
From: Clearwater [mailto:[email protected]] On
Behalf Of [email protected]<mailto:[email protected]>
Sent: 18 April 2016 06:53
To:
[email protected]<mailto:[email protected]>;
Eleanor Merry
<[email protected]<mailto:[email protected]>>
Subject: [Project Clearwater] homestead unable to get authentication vector
(authentication failure)
Dear all,
I have deployed the Clearwater IMS on OpenStack using the Clearwater heat
templates, I have registered the users in homestead successfully using the bulk
create method. when I try to register the user using X-lite or zoiper it gives
error 403 or sometimes 504 and unable to register
when I looked into the logs it shows that it is unable to get the
authentication vector it appears in homestead and sprout. I have enabled the
debug_level=5 and captured the log files for:
1. bono
2. sprout
3. homestead
4. users registered in homestead_cache “impi”
your help is required to solve this issue I have done the deployment multiple
times but the error remains the same.
waiting for your kind response
thanks
Tahir
Sent from Windows Mail
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