On Tue, 10 Feb 2004, Ian Bruseker wrote: > I've been tasked with evaluating ISPs to compare to Shaw's service (we're > talking business Internet here). I know there's Telus, and TeraGo. There is > also Shaw's Big Pipe, but they don't list any prices on their website, so I'm > afraid it's one of those "if you have to ask, you probably can't afford it" > sort of deals. Is there anyone else? I have to weigh price into this, so a > T(1/3), thousands of dollars a month sort of deal is out of the question. Is > the lowly small business relegated to "barely above consumer" levels of > service? (I've heard that last statement doesn't really apply to TeraGo, > that they are better than Shaw and Telus - experiences, anyone?) I need to > host my own servers, but it seems everywhere I look ISPs are cheaping out on > IP addresses and upload bandwidth and quotas.
I spoke with Bigpipe about a year ago. Their pricing model is nearly incomprehensible which is why they don't list anything anywhere. And there, you would be looking at the T1+ range of cost anyway. For the record, when I spoke with them, they had one rate for traffic terminating on their network, another rate for traffic terminating on their peers, and another rate for traffic that they had to transit (i.e. not destined for a direct peer). Try figuring out what its going to cost you for bandwidth based on that pricing model. It passes the "gee whiz, isn't that neat" test but that's about it. I have also spoken with TeraGo and so far, their sales guy seems real eager and they were not afraid to show their infrastructure. For someone with relatively low traffic volumes, they're probably okay if the pricing works for you. It is wireless but they apparently lease their spectrum space so aren't competing with a clamour of other signals. >From the perspective of Telus, I can say that some people I know have never had significant trouble with them while others have had no end to trouble. It's usually their clueless support people that cause the trouble. Once you climb up out of the ADSL morass to a bigger connection (=$$$), you tend to get a better group to deal with. But then you're moving from "Telus Communications" to "Telus Advanced Communications" when that happens. I can echo the "Nucleus is good" sentiment as well. I've had a few problems but they've been responsive. This leads me to believe that the ADSL trouble for Telus customers is related to Telus doing something brain damaged with the traffic once it leaves the actual ADSL network and starts getting routed. Or with DHCP. Or something. -- William Astle finger [EMAIL PROTECTED] for further information Geek Code V3.12: GCS/M/S d- s+:+ !a C++ UL++++$ P++ L+++ !E W++ !N w--- !O !M PS PE V-- Y+ PGP t+@ 5++ X !R tv+@ b+++@ !DI D? G e++ h+ y? _______________________________________________ clug-talk mailing list [EMAIL PROTECTED] http://clug.ca/mailman/listinfo/clug-talk_clug.ca
