RE: Jeopardy ASAP

[Dena Casey]

Title: Message

Pretty outrageous. 

Before the informal dispute, you might want to get every piece of evidence in order.  Van owners manual and instructions for lock down use, warrantees, proof of inspections and maintenance of lock downs, policy and procedures related to lock downs, in-service records and training information for staff, volunteers, etc.

Get statements if you can, from the van manufacturer on safety records of your devices.  Write a statement regarding your facility safety record, resident satisfaction and confidence in safety measures used, and that even though there are no regulations from the DOT in N.C., for county ambulances or convalescent transportation companies, your facility always has and will continue to provide all measures necessary to ensure the safety of your residents.  Document exactly what the surveyor said during the exit interview and exactly what he did for "inspection" and "investigation".   

"Practice"  or role play what you will say during the dispute, try to have at least 2 people attend the dispute from the facility who are articulate and thick-skinned so all your points get covered and they can't intimidate.  Clearly state how you want this resolved, too.  (Don't offer to "accept" a lower scope/severity unless it appears they won't drop the whole matter, that's like admitting there was something wrong.)  Good luck!

 

 ----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of claudia farrell
Sent: Wednesday, April 07, 2004 5:47 PM
To: [EMAIL PROTECTED]
Subject: Jeopardy ASAP

Dear Rena and Group "again"

 I am requesting guidance and advise from you asap. 

 I posed a question last week in regard to our facility getting an immediate jeopardy "K" d/t "potential" for danger transporting residents.

It was d/t a disgruntled terminated employee reporting us to every state department and division there is in NC. A "brand" new state employee, looking to "fluff" his feathers decided we were in jeopardy. He came alone, presented nice enough, at least to me. I had a gut feeling this c/o was r/t the terminated employee. Upon his exit interview, he wasn't sure it was a potential or even a Jeopardy, until he called his main office and someone on the phone told him what to do.

The jeopardy was given and corrected that day. Unfortunately we lost our CNA school & recieved handsome fine- it has devasted us. The state "Man"  never road or went into our van, he only looked through the window. Even when he was back that week on Friday w/a higher up surveyor. 

We only transport two w/c residents at a time, their w/c's are locked down, but we ran a rope through the wheels only for additional safety. We also always had the driver and another employee ride back w/the residents.

Never an accident or complaint. No regulations from the DOT in N.C., county ambulances, convalescent transportion companies no regs PERIOD. Our administrator is preparing for informal dispute and she has researched along with intensive interviews with staff, all state, private sectors. I have learned we remain guilty until the dispute board deems differently.

 We even went to Loew's Home/Hardware, got a copy of the manufactures info r/t the rope used. The rope will maintain wt/pull of a min of 4600 pounds. I apoligize for the length of this email, but we are sickened and are attempting to leave no stone unturned. We want our school back and at least <the scope/severity of the "K".

It is like the email we recieved on someone getting a jeopardy d/t the center of an egg was cooked appr.

Thank you so much for any response

Claudia Farrell, RN

 

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