On Wed, 2002-11-13 at 11:10, Brendan Reardon wrote:
> Holly,
>
> In response to your post, I have found a common theme amongst all of the
> clients that I have worked with. Keep It Simple Stupid! As foolish as this
> may sound, a main cause for failing CMS projects I have worked on has been
> poorly implemented workflow. In several cases, the most simple workflow
> ended up being the cornerstone of their CMS.
>
> Obviously, your business requirements will dictate what you need to do, but
> just keep in mind that the easier it is to use, the more effective it will
> be.
>
> As an example, I created a workflow for a client that has 7 steps in the
> process to get their website copy out to production, on the insistance of
> the group. I went back to the client two months later and created an
> alternative workflow with three steps to get to production. They no longer
> use the 7 step process.
So, when doing work that someone has brought you in to do,
do you give them what they want or what they need? Do you
work software around a business, or rework the business around
the software?`
You say at the insistence of the 'group' - this group? Or the
client's group? I assume you mean the client's group.
It's maddeningly frustrating to tell a client X yet they
keep insisting on Y ("we know our business better than outsiders")
then 3-6-9 months later come back and demand X, often
as if it was their idea.
Michael Kimsal
http://www.logicreate.com
734-480-9961
--
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