Steve I am glad to hear that you had a positive experience with your overseas loft. I am also very dismayed to hear of your experiences with your local sailmakers
I would like to say that in the last 17 years of boat ownership we have had nothing short of excellent service and relations with the local lofts in Halifax. We have dealt with both Doyle in Dartmouth and North Sails Atlantic in Halifax. The friendliness, turnaround and workmanship of both have been first rate. Unfortunately I will have to win a lottery before I can by any more sails. Fortunately I do not currently need any more Mike Persistence Halifax, NS From: CnC-List [mailto:[email protected]] On Behalf Of Stevan Plavsa via CnC-List Sent: Thursday, February 25, 2016 10:57 AM To: [email protected] Cc: Stevan Plavsa Subject: Re: Stus-List Got a New 135% Head Sail I purchased a Rolly Tasker 155 a couple of years ago for Suhana. It's a good sail but like the OP, I have nothing to compare it against except the original genoa which was deteriorating. So, leagues better than what I had. It was $1600 shipped to my door from Thailand and arrived two weeks after I placed the order. The local lofts all wanted about double for same/similar features and a lot more time. Here's the rub and here's where I disagree with people on this list and others that tout the "support" and "cusomter service" of the local guys. I was treated better by the foreign sail loft. They answered my emails in a timely way, they were polite and interested. The locals, almost all of them, had a standoffish, almost arrogant attitude and they were slow to provide pricing and email replies. to me, that's terrible customer service. First and foremost, I want to be treated like a valued customer and that starts with the first hello, it doesn't start after I open my checkbook and they come out to my boat. No thanks. Steve Suhana, C&C 32 Toronto
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