On 26/10/2012, at 8:24 AM, Jayson Adams <[email protected]> wrote:

> The catch is that the lovely folks at the MAS will not actually approve any 
> app that uses these special entitlements. And helpfully, as part of their 
> condescending lecture to you, they will refer you to documentation that makes 
> it sound like you can use special entitlements if you have a good reason.


The communication between the MAS staff and developers is absolutely shocking. 
I would go as far as to say it's the worst I've experienced from Apple since I 
first had dealings with them in the mid 80s. They come across as arrogant, 
"jobsworths", pedantic and robotic, with no interest in helping developers 
solve problems.

This may not be the place to make this point, but there are no proper channels 
available to complain; that is part of the problem. Something needs to be done 
as it seems to be seriously souring developer relations. I'm certain my own 
experiences are not an isolated case, but unless we share our experiences about 
this, the scale of the problem can't be known.

--Graham


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