On Oct 26, 2012, at 11:13 AM, Martin Hewitson wrote:

> 
> On 26, Oct, 2012, at 05:05 PM, Sean McBride <[email protected]> wrote:
> 
>> On Thu, 25 Oct 2012 21:23:36 -0700, Seth Willits said:
>> 
>>>> The communication between the MAS staff and developers is absolutely
>>> shocking. I would go as far as to say it's the worst I've experienced
>>> from Apple since I first had dealings with them in the mid 80s. They
>>> come across as arrogant, "jobsworths", pedantic and robotic, with no
>>> interest in helping developers solve problems.
>>> 
>>> A-freaking-men.
>>> 
>>> 
>>> I'm not still bitter at all about them rejecting my app (after it had
>>> been shipping for more than a month). When I finally got a "human" on
>>> the phone (I am not convinced he actually had a soul), he pretty much
>>> accused me of copying Apple (nevermind the facts), and hung up on me
>>> when I asked to speak to a manager. Unbelievable.
>>> 
>>> Sorry. I'm not one to complain in public, but good grief… There's got to
>>> be a way to fix this system.
>> 
>> And yet you all continue to use, encourage, and contribute to this closed 
>> and fundamentally broken system.  :(  Why wouldn't Apple be as hardheaded as 
>> it wants, with everyone accommodating them regardless?  But I digress...
>> 
>> Martin, the case sensitivity check may be done by the Store checker, but not 
>> by all APIs.  Best to have the correct case anyway.
> 
> Agreed, but how would one go about finding that in the documentation? I think 
> it took me a lot of googling to even discover how to use this particular 
> entitlement in the first place, and I believe I just copied the code directly 
> from the original posting. Anyway, I've corrected it now, and we'll see what 
> happens with the review.
> 
> Thanks again,
> 
> Martin

That exact point is an issue I have with a fair amount of iOS related problems, 
like the "build to device crash issue if a distribution profile is selected for 
the Debug Code Signing Identity" that I had recently.  

For obscure problems, the information may be out there, but it's nearly 
impossible to find.  Mostly the solution appears that you have to get your 
question in front of the right person who has already suffered through the 
issue you have, as opposed to immediately knowing the specific set of docs to 
go to to answer your question.



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