Information Systems Specialist

Garching near Munich, Germany

As part of the Library and Information Centre team, the Information Systems 
Specialist participates in all ongoing projects and develops, maintains, and 
further enhances the existing information systems. Applying new technologies in 
an evolving environment according to the needs of the ESO management and users, 
the successful candidate ensures the continued optimisation of the systems.

The Library and Information Centre enables access to information resources and 
scholarly communication tools, maintains the ESO telescope bibliography 
(telbib) software, develops productivity measures for projects and facilities, 
and provides ESO’s DOI (Digital Object Identifier) infrastructure. In order to 
ensure this, open source software is applied and tailored as needed by the 
technology specialists team.

The Library and Information Centre is also in charge of the organisation-wide 
product and document management system (PDM) which guarantees that ESO’s 
documentation is up-to-date, accessible, preserved, and auditable. Working with 
the PDM Manager, the successful candidate reports opportunities for 
enhancements of current practices and implements solutions. Based on existing 
policies as well as feedback from users, and using her/his database experience 
in setting up and operating content management systems, she/he documents 
configuration changes and visualizes them through appropriate systems. Using 
her/his expertise in classification systems, she/he assists users in 
establishing department-specific repository workspaces and develops and applies 
routines for the efficient transfer of existing documents into the repository. 
With a strong focus on user requirements, she/he promotes the organisation-wide 
use of the repository through training sessions. She/he is one of the central 
contact points for repository users throughout the organisation.

If feasible, the Information Systems Specialist identifies synergies between 
the library, repository, and other databases and implements data mappings.

Experience in collection management activities including acquisition, 
cataloging, document delivery, and search assistance is beneficial to ensure 
that Library users find the necessary assistance. These tasks are shared across 
a team.

Library-related

Maintain and further enhance the ESO telescope bibliography (telbib) software, 
develop additional modules as needed, derive complex statistics, visualize and 
document them regularly or on request
Manage and handle ESO’s DOI (Digital Object Identifier) infrastructure; enable 
the deployment by new user groups at ESO
Maintain various Library-administered tools (library catalog a.o.), build 
databases, develop and implement workflows as needed
Occasional library collection management including acquisitions, cataloging, 
technical books and journal services, and document delivery
Prepare and hold training sessions

Documentation-related

Operate and administer the ESO-wide repository (system configuration, 
establishment of new workspaces, user licenses, external access)
Implement policies and procedures defined by the Information Repository Manager 
and the Stakeholders Committee
Develop and apply routines for efficient migration of existing documents, as 
well as macros for the integration of incoming documents
Document the system configuration and create schematic and visual 
representations of the repository structure
Identify opportunities for the implementation of data mappings between the 
repository and other relevant systems, and follow up on progress
Act as the deputy for the Information Repository Manager in case of absence, or 
as required
Troubleshoot problems in cooperation with IT and the software vendor

The successful candidate provides user assistance and helpdesk services to 
Library and PDM users.

The tasks are not limited to the above and additional small projects may occur 
to run the OfS and the DSc.

Reports to:

Head Librarian and Information Repository Manager

Key Competences and Experience:

 

Essential Competences and Experience:

Proven expertise in database administration, scripting languages and indexing 
tools, in particular PHP, MySQL
Proven knowledge in the configuration and operation of Information and Content 
Management Systems
Excellent command of MS Office suite, in particular the creation of macros in 
Excel and Word
Ability to work both independently and collaboratively in a small team, and in 
a timely manner
Excellent analytical and technical skills
Solution-oriented and service-driven
Self-directed, highly motivated, and interested in further developing existing 
systems to enable more efficient use
Excellent written and oral communication skills
Ability to work in an international, fast-paced, and deadline driven environment
Experience in user support and helpdesk activities
Flexible approach and willingness to adapt

Desirable Competences and Experience:

Knowledge of Sybase databases as well as Python and Apache/Solr
Experience with current library technologies, platforms, and products that 
support information access and discovery
Experience with BlueCielo ECM or other EDMS

Qualifications:

Master or equivalent degree in library and information sciences, records 
management, documentation, or equivalent.

Language Skills:

Excellent command of the English language - oral, reading and writing - is 
essential. Knowledge of Spanish would be an asset.

Remuneration and Contract:

We offer an attractive remuneration package including a competitive salary (tax 
free), comprehensive pension scheme and medical, educational and other social 
benefits, as well as financial help in relocating your family and the 
possibility to place your child/children in daycare. The contract is for a 
fixed term duration of three years, and is subject to successful completion of 
the probation period. There is a possibility of extension(s) subject to 
individual performance and organisational requirements, and as defined in the 
applicable policies and staff rules and regulations. For any further 
information, please visit ESO's conditions of employment. Please note that the 
contract policy and in particular the regulations concerning fixed-term and 
indefinite contracts are currently under review which may lead to changes in 
the contractual conditions applicable to this position.

Duty Station:

The position is based in Garching near Munich, Germany, with occasional duty 
trips.

Career Path: IV

 

Application:

If you are interested in working in areas of frontline science and technology 
and in a stimulating international environment, please visit http://www.eso.org 
for further details. Applicants are invited to apply online at 
http://jobs.eso.org/. Applications must be completed in English and should 
include a motivation letter and CV. Within your CV, please provide the names 
and contact details of three persons familiar with your work and willing to 
provide a recommendation letter upon request. Referees will not be contacted 
without your prior consent.

Closing date for applications is 20 March 2020.

 

Starting Date: As soon as possible

No nationality is in principle excluded, however, recruitment preference will 
be given to nationals of Australia, Austria, Belgium, the Czech Republic, 
Denmark, Finland, France, Germany, Ireland, Italy, the Netherlands, Poland, 
Portugal, Spain, Sweden, Switzerland, the United Kingdom and Chile irrespective 
of gender, age, disability, sexual orientation, race or religion.

 


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